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Learner Reviews & Feedback for Psychological First Aid by Johns Hopkins University

16,100 ratings
3,946 reviews

About the Course

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition. Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: - Discuss key concepts related to PFA - Listen reflectively - Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions - Prioritize (triage) psychological/ behavioral crisis reactions - Mitigate acute distress and dysfunction, as appropriate - Recognize when to facilitate access to further mental health support - Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab....

Top reviews

Apr 15, 2020

A wonderful course with clear explanations and case scenarios to help reinforce learning. I was truly engaged throughout the course and felt like I learned a lot more than I anticipated when going in.

May 22, 2020

I am very happy and satisfied with the course program. In fact, I am excited to apply what I have learned and also looking forward to enroll in another course. Thank you for this learning opportunity!

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426 - 450 of 3,948 Reviews for Psychological First Aid

By Erin M

Feb 27, 2020

This course gave me a better understanding of how to assess and build rapport with people in a crisis, which in the long term will help with my dream of participating in doctors without borders. I would highly recommend this program to anyone who is working in the healthcare or public health fields.

By Armando V M

Feb 14, 2016

Amazing course! Exactly what I expected, and more. Thank you for take the time to create a good and understandable course in an engaging way. If you are thinking to make another specialized on this, count me in!

I look forward to hear about new courses from Johns Hopkins University.

Thank you!


By Dr. A J

Apr 23, 2020

Thanks for putting up this course. Great simulation presentation, very clear to understand, all the process along was great. I've learned a lot about Psychological First Aid, and I had fun too. I would definitely recommend it to anyone who wants to educate more about the subject. It'll be worth it.

By vds 2

Apr 10, 2020

The course helped me to realise that it is not important to be a psychologist to help people with distress. My presence and my support can also help them. Very informative and interesting course. I recommend others to try it and try to learn a different mean of first aid. It is sure worth our time.

By Achour A M

Oct 27, 2016

Very interesting Course. Thank you very much Prof. George.

By the way, "PFA" was the main topic for the celebration of the "World Mental Health Day 2016" led by WHO and WFMH. Refering to the official document from WFMH, PFA is also presented as part of the dignity of mentally ill.

Bravo again.


By Anita K

Mar 6, 2016

I really liked this course. It gave me a lot of useful information about crisis intervention. The lectures bring the reality pretty close and practice simulation videos are extremely helpful in stimulating insights and awareness of delicate details in this support work. Much appreciated. Thank you.

By Shiela J P

Aug 24, 2020

Insightful! Worth the time. The principles and techniques are very helpful to me as a teacher in giving support and assistance to those in distress and in need of PFA. Thankful to Dr. Everly for presenting the course excellently and to Johns Hopkins University for offering this course in Coursera!

By Андрей П

Jun 14, 2020

I'm really grateful for this magnificent introduction in Psychological First Aid field! I definitely sure that learned skills and philosophy (not technique!) will be positively useful in my future life. Special thanks to professor George Everly who shared his huge experience and knowledge with us!

By Kshama J

Jan 20, 2017

It helped me learn about PFA and grow as a person. I think everyone should take this course in the interest of mankind, and in the interest of the community. The course material is so so good. Thankyou to Dr Everly and the great team from John Hopkins University Bloomberg school of Public health.

By Erika B

Jun 7, 2021

​The instructor, George, was extremely experienced and relaxing throughout this course. The simulations were extremely believable. They felt like experiences I have had. I am very happy to have taken this course and while I don't hope to have to use these skills, I am sure that I inevitably will.


Jan 1, 2021




By Gabriel C

Dec 15, 2020

This course is simply exceptional! As I have a great desire to work in humanitarian medicine, I felt it was necessary to know a little more about this subject. And I don't regret having signed up for this course! All features are of excellent quality! It is a very applicable content in our lives.

By Charlie T

Apr 7, 2020

An excellent course offering a grounding in psychological first aid techniques. I hope that this course gets the recognition it deserves, and allows people to feel that they can make a difference if they choose this method in the Coronavirus era that we find ourselves in. Thank you to Dr Everley!

By Frédéric L

Oct 6, 2018

Remarquable instructor. Great course material. Good use of engagement/encouragement techniques for helping students reach the end.

I have no professional need for the course, but I learned skills that will help me interact with others in my daily life, and I believe also in situations of distress.

By Carol

Dec 22, 2016

I really enjoyed taking this course. I found that right from the beginning I became a better listener for my friends and family and they took notice. I know this course will be a launching pad to help me help others in the future as well as make it easier for me to identify if I need help myself.

By Star R

Aug 31, 2016

Excellent,its soo good to be able to do this course on-line. As a professional, I feel this course has enlightened me to better serve our communities in the event of a disaster or any kind of trauma. I never want to be unprepared in case someone is in trouble. TAKE THE COURSE. IT IS EXCELLENT.

By Samantha M

Jul 20, 2020

I decided to take this course due to a lot of free time this summer. It was a very easy to understand course and interesting! Highly recommend to anyone who just wants to learn more, be a better supporter to those around you, educate themselves on how they can help respond to a crisis, etc. :)

By Mina T

Dec 23, 2019

Very interesting, easy to comprehend. This short course delivers exactly what it promises: how to offer psychological support to individuals in a crisis/disaster situation, without necessarily being trained in psychology or crisis management. Useful for practically anyone, strongly recommend :)

By Natalia E

Mar 11, 2016

Thank you, Dr. Everly and Coursera! This has been a useful and interesting course. It is very well-structured and easy to understand and everyone from real disaster workers to just a person who has everyday life, needs these skills. Thank you for great examples in "George and Gina" videos also!

By Ananyasai P

Apr 11, 2020

The mentor,Dr.George Everly teaches extremely well, using engaging simulations and practical examples to help us understand . The simulation, in particular helped me grasp the techniques we were being taught and seared them into my mind for future use. I would definitely recommend this course!

By Nikolina S

Dec 2, 2020

Trully a wonderful course.

Very well planned syllabus, really informative simulations and the instructor is very knowledgeable. I was really engaged throughout the the course and feel like I gained a lot of valuable knwoledge on the topic of PFA.

A great learning experience!

Highly recommended !

By Adi P

May 19, 2020

The course is short, but it provided me with a lot of information regarding psychological first aid. The things that I enjoyed the most in the course are watching the demonstration videos and taking quizzes. I recommend the course for everyone who wants to learn basic psychological first aid.

By Mary J B

Apr 4, 2020

Thank you for feeding me information that is important not only for the sake of others but also to myself. Thank you, Dr. Everly. I appreciate how you explained the content in a very calm yet engaging manner. It was like hearing a storybook yet it's educational and wholesome at the same time.

By Shabib K

Apr 12, 2020

Psychological First Aid (PFA) course has been an enlightening experience for me. For those who believe in empathy and making the world a better place, this is the course and it will truly enhance the understanding level and make us more compassionate and supportive. Thank you for the Course.

By Genevieve S

Dec 14, 2020

A short, useful course that introduces the basic principles and techniques of PFA. Very apt for anyone who wishes to learn new skills that can be used to respond to people in acute distress who have experienced recent tragedies. I wish I had known all about this while I was still a student.