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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

846 ratings
254 reviews

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

Jul 14, 2020

thank you so much for the course . It was very informative and interesting. My only comment is that I was hoping to see more application examples to be able to comprehend the theories introduced.

Nov 16, 2016

I would like to state state that this is a course that is very well rounded in the topics taught/discussed and would recommend it to anyone wishing to improve quality in the field of health care!

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51 - 75 of 255 Reviews for Leading Healthcare Quality and Safety


Jun 16, 2019

informative but needs more focus on some of the things mentioned

By Pablo M Z

Jul 10, 2019

very good, the leadership module is too theoric

By Mustafa M

Oct 4, 2017

Great course by excellent instructors.

By Luz B L H

Dec 31, 2019

Un curso muy completo e interesante

By Yomna M A M M

Aug 10, 2019

very useful, thank you very much

By Olusimbo I

Apr 5, 2019

Very informative and practical.


Mar 9, 2020

very informational and useful


Sep 27, 2019

Great course by all standards

By Josue D S C

Apr 20, 2019

great course I learn too much

By Roy G

Mar 21, 2020

This is an awesome program.

By maaz

Sep 16, 2017

it enhances my knowledge.

By ikhlas b a

Dec 27, 2019

It is an amazing course

By Maryam E E A

Mar 30, 2020

very good the cours

By Ahmed k

Mar 10, 2020

Thank you very much

By goga g

Jul 5, 2019

interesting& useful

By Kleber L d S

Oct 7, 2019

Muito satisfeito.

By Sabrin S A

Apr 1, 2019

very informative

By René O P R

Dec 26, 2017

Excellent course

By Edward G

Feb 5, 2018

Excellent MOOC

By Abdullah A

Jan 29, 2017

thank you alot

By Asude I K

Mar 23, 2020

Great course

By dulguun b

Dec 31, 2019

Great course

By Tayseer A

Jun 7, 2017

great course

By Suzette S

Jun 18, 2019

Great info!

By seham n m

Nov 28, 2019