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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

771 ratings
230 reviews

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

Nov 16, 2016

I would like to state state that this is a course that is very well rounded in the topics taught/discussed and would recommend it to anyone wishing to improve quality in the field of health care!

Jul 14, 2020

thank you so much for the course . It was very informative and interesting. My only comment is that I was hoping to see more application examples to be able to comprehend the theories introduced.

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176 - 200 of 228 Reviews for Leading Healthcare Quality and Safety

By K N P

Apr 28, 2020

Excellent course

By Elvis F A

Aug 5, 2020

Very insightful

By Drpiyush k

May 23, 2020


By Tasneem B

Jun 17, 2020

Great course!

By Abdul Q

Sep 30, 2020

Great course

By Manjeet S

Jul 28, 2020

great course

By Kathleen F

Jul 1, 2020

Great class!

By Shahzeb A

Jun 25, 2020

Nice subject

By Chawamang S

Dec 25, 2020

very nice

By Anis C

Sep 1, 2020


By Dr D

Aug 27, 2020



Jul 28, 2020


By Sevda M

Nov 1, 2020


By Ali O m

Nov 1, 2020


By Thet H

Jan 30, 2021


By Dr.Babirye S M

Oct 1, 2020


By Reem M A A

Apr 6, 2021



Jul 27, 2020


By MD. S U K

Jun 24, 2020


By Mr. D P

Jun 21, 2020


By Haihat W A

May 14, 2020



Jun 16, 2020


By Fazil M A

May 2, 2020


By Jennifer S

May 9, 2020

I thought the course lectures were full of great content, concisely delivered and interesting to follow. I could not give the course 5 stars because none of the questions in discussion forums were answered by teaching or support staff nor were any assignments reviewed. There were also a few links in the resource section that needed to be updated due to broken links. As an introduction to the subject of quality improvement I would recommend the course to others but unfortunately you will not get an idea of how well you have absorbed the material due to lack of feedback / course support.

By Adeola O

Sep 12, 2020

This was an insightful course. The depth of knowledge, the flow of information and are well presented and the new resources acquired with the diverse books mentioned especially in Leadership (Learning Organization, Strengths-based leadership). The measures and measurements were new to me as well as the different models of culture change which I see as applicable to the industries that I have worked in. Thank you for this bite, I am excited to learn more on leadership, quality and safety.