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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

1,133 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews


Apr 26, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses


Nov 16, 2016

I would like to state state that this is a course that is very well rounded in the topics taught/discussed and would recommend it to anyone wishing to improve quality in the field of health care!

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226 - 250 of 320 Reviews for Leading Healthcare Quality and Safety

By Mohammad A

Dec 29, 2021

excellent material

By madiha k

Nov 9, 2021

awesome experience

By Maha A

Oct 18, 2020

much useful to me

By Uzoma O N

Mar 21, 2021

very informative

By Turkiya M A

Aug 20, 2020

excellent course


Jul 17, 2020

Wonderful course

By Priya.K.N F o M S

Apr 28, 2020

Excellent course

By Suheir a b m

Jan 10, 2023

awosme thanks

By Elvis F A

Aug 5, 2020

Very insightful

By Drpiyush k

May 23, 2020



Aug 17, 2022

Great teachers

By Mohamed D

Jun 18, 2022


By Aduma E J

May 3, 2021

I learnt alot

By Tasneem B

Jun 17, 2020

Great course!

By Chukz F S

Sep 17, 2021

great course

By Abdul Q

Sep 30, 2020

Great course

By Manjeet S

Jul 28, 2020

great course

By Kathleen F

Jul 1, 2020

Great class!

By Shahzeb A

Jun 25, 2020

Nice subject

By Abdur R

Mar 23, 2023

No Nothing

By Abdullah K O M

Feb 13, 2023

very good

By Kinda A

Apr 3, 2022

very good


Oct 8, 2022


By Alanoud

Jun 11, 2022

soo good

By Raneem O

Mar 9, 2022

very good