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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

1,133 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews


Apr 26, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses


Mar 21, 2021

Excellent online course and thank you for the excellent speakers. I really learned a lot throughout this course. Which I will take with me and apply on our unit to improve our quality and safety.

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201 - 225 of 320 Reviews for Leading Healthcare Quality and Safety

By Kimberly T

Apr 21, 2021

Very high quality speakers and resources

By Scott C

Feb 1, 2021

Very interesting. A lot of information.

By jehan r

Aug 15, 2021

it was very helpfull thank you so much

By Tanya M

Feb 14, 2022

Very much challenging and satisfying

By Arinze E

Oct 15, 2022

Thank You

This is a useful course.

By Pradhap A T

Jul 15, 2020

Good lecture with experienced staff

By Madhav M S

Nov 16, 2020

Good content and resource material

By Ouandie s

Dec 29, 2020

I'm very grateful for this course

By Johannah R G

Nov 18, 2020

very educational so much to learn

By Jackeline C S O

Sep 4, 2021

Really interesting and practical

By Anasooya R

Jul 22, 2020

An excellent course material

By Janet S

Feb 23, 2023

Excellent knowledge transfer

By Ankur R

Mar 2, 2022

well crafted course content.

By Ashwaq A

May 2, 2021

It was formative and useful

By Hiral P

Jul 29, 2020

Good material for learning.

By Sameh H

Jul 20, 2020

Useful and updated material

By Jenevieve C

Nov 1, 2022

Very informative course

By Monica A Q R

Jun 23, 2021

Amazing! Thanks for all

By Obiora N

May 25, 2020

Excellent presentation!

By Dr. H A

Jul 24, 2020

Was a very good course

By Winston A W

Jul 2, 2020

Excellent, thank you.

By Abdullah H A

Jan 9, 2021

Thank you very much

By Fernanda B

Nov 19, 2020

Excelente conteúdo.

By Raveena R A

Jul 27, 2020

it was very helpful

By Mohamed h A a

Apr 12, 2020

thank you very mush