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Resolve Recurring Issues with Continuous Improvement

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Coursera

Resolve Recurring Issues with Continuous Improvement

LearningMate

Instructor: LearningMate

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Resolve recurring issues through continuous improvement by identifying root causes, implementing fixes, and measuring impact.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

January 2026

Assessments

5 assignments¹

AI Graded see disclaimer
Taught in English

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This course is part of the Supplier Performance & Risk Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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  • Gain a foundational understanding of a subject or tool
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There are 2 modules in this course

This module lays the foundation for continuous improvement by teaching learners how to look beyond surface-level symptoms and identify the true source of recurring problems. Learners will explore the business impact of unresolved issues and master the 5 Whys technique, a powerful tool for root cause analysis.

What's included

2 videos1 reading2 assignments

In this module, learners move from analysis to action. They will learn how to develop standardized corrective actions that prevent problems from recurring and how to select and track Key Performance Indicators (KPIs) to measure the impact of their solutions, ensuring that their efforts lead to tangible business results.

What's included

2 videos2 readings3 assignments

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Instructor

LearningMate
Coursera
142 Courses 4,358 learners

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Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.