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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,847 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

JW

Apr 14, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

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By Niha K

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Nov 11, 2024

Good

By April C

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Oct 15, 2024

good

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Sep 23, 2024

good

By NAOMI G B

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Sep 20, 2024

baik

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Sep 19, 2024

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Sep 17, 2024

nice

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Sep 2, 2024

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Aug 29, 2024

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Aug 29, 2024

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Aug 28, 2024

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Aug 28, 2024

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Aug 26, 2024

yeah

By Nguyen Q D

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Aug 17, 2024

Good

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Aug 10, 2024

nice

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Jul 28, 2024

good

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Jul 27, 2024

good

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Jul 27, 2024

good

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Jul 26, 2024

good

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Jul 22, 2024

good

By CARLOS D D F S

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Jun 27, 2024

Show

By RAWIK S D L P

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Jun 17, 2024

ruim

By GUILHERME A D A

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Jun 11, 2024

nice

By Aziz K

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Jun 4, 2024

good

By Nazhif F N R

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May 27, 2024

Good