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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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651 - 675 of 1,444 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Jeppe H

Mar 16, 2022

Great course, I can definitely recommend this.

By Ruby P

Sep 17, 2021

Excellent course, really enjoy the excerices!!

By Tatiana T

Jul 10, 2021

Love this course. It was challenging and fun.

By Satyajit G

Jul 1, 2021

awesome experience. The instructor is so good.

By Leticia S

Apr 20, 2021

One of the best courses about user experience.

By Vbumbaroski

Jun 30, 2022

It was excellent, I would highly recommend it

By Mohamed Y Z

Dec 29, 2021

Good training . Thanks to coursera and google

By subham g

Dec 16, 2021

Absolutely delighted to go through the course

By Austin R M

Sep 20, 2021

very informative, lots of new things to learn

By Mohamed G

Jun 28, 2021

Very good and helpful, though needs more time

By Lídia C

Apr 26, 2021

Esse curso é incrível e aprendi muitas coisas


Apr 12, 2022

i have a problem i cant submit my assignment

By Cynthia N

Mar 29, 2022

Great course, very detailed and informative.

By Tendai K

Feb 16, 2022

Very good , easy and informative. I loved it

By Erick H C

Oct 13, 2021

Amazing teacher! That was an awesome course.


Aug 16, 2021

This is the best training I have ever taken!

By Zamai B

Aug 15, 2021

Took a bit longer to review other classmates

By Rishni P

Jul 28, 2021

I learnt so many new things from this course

By Stefan W

Jul 20, 2021

great course with a lot of helpful practises

By Torrey A

Jul 11, 2022

Once again, excellent instruction and pace!

By Qureshi T

Jun 12, 2022

It was very good it was very much confusing

By Icah V

Apr 13, 2022

super informative and brain teasing course.

By Andrea M G

Feb 22, 2022

A​mazing Course i enjoyed every part of it!


Sep 16, 2021

it was a good course i did learn new things

By Kishor P

May 21, 2021

I can say Simply this is a Foundation of UX