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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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801 - 825 of 1,444 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Rifat M

May 10, 2021

Thankyou Google and Coursera

By ajay m

May 25, 2022

t​his course is very useful

By Agustina P

May 2, 2022

Muy interesante este modulo

By Iman L

Apr 6, 2022

i enjoyed ,Thank you GOOGLE

By Opeyemi O

Mar 10, 2022

I really enjoyed the course

By Abhijeet N

Nov 23, 2021

Awesome Learning Experience

By Princess O

Oct 21, 2021

I loved this course so much

By Alessandro S

Sep 19, 2021

So interesting and dinamic!

By Caroline I

Sep 13, 2021

Wonderful and clear course!

By Gurudeep R

Sep 2, 2021

good and easy to understand

By Boru W

Jun 19, 2021

great to learn this course!

By Chaw S H

Apr 29, 2021

Really great and thrilling.

By Eguriase K O

Aug 9, 2022

insightful and challenging

By Shaimaa A

Jun 19, 2022

It was emaizing !

thank you

By Ayeojuyo, O J

Jun 12, 2022

It is really comprehensive

By Rejwana S

Apr 24, 2022

Great learning experience!

By rukminamma k

Apr 19, 2022

good learning with cousera

By patrick a

Mar 14, 2022

simple and well structured

By Mohammad I B

Feb 27, 2022

Great course for beginner.

By Rohan R

Feb 21, 2022

Best Course for Beginners!

By Gerard T

Jun 11, 2021

is a very in depth course.

By Valentina I

Aug 11, 2022

i larrnt how to empathize

By April T

Jul 15, 2022

Informative and hands on.

By Assem K

Jul 6, 2022

i have a great experience

By Quinn E

Jun 27, 2022

Intuitivo y muy completo!