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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,285 ratings
1,328 reviews

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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876 - 900 of 1,427 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ranjani S

Jan 23, 2022

Very helpful course


Dec 7, 2021

It is very detailed

By MacDonald U

Nov 19, 2021

It was exhilarating

By Reine

Nov 10, 2021

Wonderful course !!

By Jose A F Z

Oct 25, 2021

Great course. 10/10

By Barbara L

May 25, 2021

Excellent material!

By Aman G

Aug 4, 2022

Best for beginners

By Al-noor H

Jul 20, 2022

It was fulfilling!


Jun 18, 2022

feeling so excited

By camille m

Jun 3, 2022

Excellent course!!

By Helen H

Jun 1, 2022

You are awesome :)

By Suliman B

Jan 20, 2022

Very Useful Course

By Gloria B

Jan 16, 2022

E​xcellent course!

By Samuel E

Jan 14, 2022

it's a nice course


Nov 28, 2021

I love this course

By Edward P

Nov 9, 2021

I​ learned a lot!!

By Daneel D

Oct 14, 2021

Very insightful !!

By Sinyor H

Sep 8, 2021

very easy and nice

By Graeme S

Aug 20, 2021

highly informative

By Lyn Y

Aug 15, 2021

very much helpful!

By Guillermo S

Aug 4, 2021

Excellent lessons!

By Kim T

Jun 3, 2021

I​t a great course

By Abdelmoneim M

Jun 3, 2021

very useful course

By Dainy M

May 31, 2021

Excellent content!

By Prateek S

Jul 25, 2022

Very good course.