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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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1101 - 1125 of 1,444 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ivy E

Apr 18, 2022

Great one

By Rodolfo S

Apr 3, 2022


By Asma A

Mar 30, 2022


By Tasmim J

Mar 24, 2022

love this

By 167 V V

Feb 12, 2022


By Abdul N

Feb 6, 2022

Very Good

By Atud M T

Jan 25, 2022

thank you

By Evy F

Jan 21, 2022


By Urvesh M

Jan 12, 2022

Thank you

By Fernando O

Nov 26, 2021

Muy bueno

By Praveen T

Nov 22, 2021


By amrita n

Oct 26, 2021

very good

By Ngo T L

Oct 20, 2021

It's good

By Chandra G

Oct 19, 2021


By Karthika

Sep 23, 2021


By Marlee L

Sep 5, 2021

Loved it!

By Samira P

Aug 10, 2021

Thank you

By Agrani k

Jul 19, 2021

M​ust do!

By Nurjahan N

Jul 12, 2021


By Brandon Y

Aug 6, 2022

Loved it

By Ariful I S

May 23, 2022

love it.

By Filipe A D S

May 5, 2022



Jan 15, 2022

Must Try

By Mariano V

Jan 5, 2022


By Baha M

Dec 20, 2021