As a human being, we all consume products and/or services all the time. This morning you got up and ate your breakfast, e.g., eggs, milk, bread, fresh fruits, and the like. After the breakfast, you drove your car to work or school. At your office, you used your computer, perhaps equipped with 27” LCD monitor. During your break, you drank a cup of coffee and played with your iPhone. So on and so forth. You probably take it for granted that you can enjoy all of these products. But if you take a closer look at how each of these products can be made and eventually delivered to you, you will realize that each one of these is no short of miracle. For example, which fruit do you like? Consider fresh strawberries. In order for the strawberries to be on your breakfast table, there must be numerous functions, activities, transactions, and people involved in planting, cultivating, delivering, and consuming strawberries. Moreover, all of these functions, activities, transactions, and people are connected as an integral chain, through which physical products like strawberries themselves and virtual elements such as information and communication flow back and forth constantly. By grouping related functions or activities, we have a supply chain, comprised of four primary functions such as supplier, manufacturer, distributor, and finally consumer. A supply chain is essentially a value chain.
For the society or economy as a whole, the goal is to maximize value, i.e., to create satisfactory value without spending too much. In order to create the maximum value for the strawberry supply chain, every participant in the chain must carry out its function efficiently. In addition, all of the members must coordinate with each other effectively in order to ensure value maximization. We have to face the same issues for almost all the products and services we take for granted in our everyday life, e.g., cars, hamburgers, haircuts, surgeries, movies, banks, restaurants, and you name it!
In this course, we want to understand fundamental principles of value creation for the consumers or the market. We try to answer questions like how the product or service is made, how the value-creating activities or functions are coordinated, who should play what leadership roles in realizing all these, and so on. As our course title hints, we approach all of these issues from a learning perspective, which is dynamic in nature and emphasizes long-term capability building rather than short-term symptomatic problem solving.
In this chapter, Professor Bowon Kim briefly introduces students to this course. It is about philosophical and moral foundation of a supply chain management.
What's included
5 videos
Show info about module content
5 videos•Total 69 minutes
Foundation of SCM Implementation Part 1•20 minutes
Foundation of SCM Implementation Part 2•10 minutes
Learning from History,i.e., Experience Part 1•10 minutes
Learning from History,i.e., Experience Part 2•17 minutes
Learning from History,i.e., Experience Part 3•13 minutes
Introduction to Value, Value Creation, and Supply Chain Management
Module 2•2 hours to complete
Module details
In this chapter, we will learn what a supply chain is, what supply chain management is all about, and why it is important to grasp the fundamentals of supply chain management in creating real value for the customers.
What's included
6 videos1 reading1 assignment
Show info about module content
6 videos•Total 76 minutes
What is Supply Chain Management•5 minutes
Value Creation Hierarchy•20 minutes
What is Value Chain•22 minutes
Focal Company in Supply Chain Management•8 minutes
Value Life Cycle Part 1•15 minutes
Value Life Cycle Part 2•5 minutes
1 reading•Total 10 minutes
Syllabus•10 minutes
1 assignment•Total 30 minutes
Introduction to Value, Value Creation, and Supply Chain Management•30 minutes
Management Capability
Module 3•2 hours to complete
Module details
Effective SCM requires the firm to have strong operations capabilities. One can group various operations capabilities into three representative capabilities: Controllability, flexibility, and integrating capability. In order to be competitive in the market, the firm must retain high levels of these capabilities. In this chapter, we will discuss what the management capabilities are and the relationship among these capabilities.
What's included
9 videos1 assignment
Show info about module content
9 videos•Total 104 minutes
Management Capability•8 minutes
Controllability versus Flexibility Part 1•6 minutes
Controllability versus Flexibility Part 2•6 minutes
Tradeoff between Capabilities Part 1•11 minutes
Tradeoff between Capabilities Part 2•9 minutes
Integrating Capability•12 minutes
Dynamic Changes of Capability•17 minutes
Chain of Capability•18 minutes
Incremental versus Radical Improvement•17 minutes
1 assignment•Total 30 minutes
Management Capabilities•30 minutes
Learning Perspective
Module 4•2 hours to complete
Module details
Learning is an essential part of any creative activity. In this chapter, we will learn what the learning capability is and its dynamics in supply chain management. We will also look into the learning propensity model and how the learning processes influence the performance of a supply chain system.
Quality is one of the most important factors that determine the utility. That is, the higher the quality, the larger the utility experienced by the customer. But, quality is not a one-dimensional concept. In fact, it is a highly complex, multi-layered one. In this chapter, we will explore this complex concept, 'Quality'. We will learn dimensions of quality, total quality management (TQM), quality dynamics and statistical process control (SPC) in detail.
What's included
9 videos1 assignment
Show info about module content
9 videos•Total 97 minutes
Quality - Multidimensional Nature•20 minutes
Quality - Order Winning versus Qualifying•7 minutes
Quality Costs - Quality Failure•8 minutes
Total Quality Management•10 minutes
Quality Improvement Dynamics - Quality is Free?•17 minutes
Quality Dynamics - "Quality-Learning"•9 minutes
Quality - Statistical Process Control Part 1•8 minutes
Quality - Statistical Process Control Part 2•12 minutes
Quality - Process Capability•6 minutes
1 assignment•Total 30 minutes
Quality Management•30 minutes
New Product Innovation
Module 6•2 hours to complete
Module details
New product innovation is the key to firm's success. In order to sustain successful business, the firm must design and manage its new product process effectively and efficiently. In this chapter, we will learn new product innovation and new product development process. Especially, we will look into and compare two approaches, traditional approach and cross-functional approach.
What's included
6 videos1 assignment
Show info about module content
6 videos•Total 78 minutes
New Product Innovation•9 minutes
NPD Process - Two Approaches Part 1•15 minutes
NPD Process - Two Approaches Part 2•23 minutes
Cost-Benefit Analysis•9 minutes
Important Role of CFT Approach•9 minutes
Three Stages of Change•13 minutes
1 assignment•Total 30 minutes
New Product Innovation•30 minutes
Supply Chain Strategy I: Structural and Infrastructural Dimensions
Module 7•2 hours to complete
Module details
In order to optimize the supply chain performance, the firm must design its supply chain effectively. In this chapter, we will talk about how to design the effective supply chain and look into the designing factors of supply chain management in detail.
What's included
7 videos1 assignment
Show info about module content
7 videos•Total 105 minutes
Formal Definition of SCM•16 minutes
Designing Factors - Structural Dimension Part 1•19 minutes
Designing Factors - Structural Dimension Part 2•18 minutes
To Minimize the Mismatch between Supply and Demand•15 minutes
1 assignment•Total 30 minutes
Supply Chain Strategy I: Structural and Infrastructural Dimensions•30 minutes
Supply Chain Strategy II: Coordination for Value Creation
Module 8•2 hours to complete
Module details
Coordination is the key dimension of infrastructure in supply chain management. In this chapter, we will talk about what supply chain coordination is and why it is important. And we will learn vendor-managed inventory (VMI) and postponement in detail.
What's included
4 videos1 assignment
Show info about module content
4 videos•Total 78 minutes
Supply Chain Coordination•13 minutes
Bullwhip Effect and Information Quality•15 minutes
Vendor-Managed Inventory (VMI)•27 minutes
Postponement•22 minutes
1 assignment•Total 30 minutes
Supply Chain Strategy II: Coordination for Value Creation•30 minutes
Supply Chain Globalization and Sustainability
Module 9•2 hours to complete
Module details
Why is the effective SCM important for the firm to gain competitive advantage in the global market? In this chapter, we will consider crucial issues related to the question and deal with global supply chain management and value chain sustainability.
What's included
5 videos1 assignment
Show info about module content
5 videos•Total 84 minutes
Global Supply Chain Management Part 1•15 minutes
Global Supply Chain Management Part 2•18 minutes
Value Chain Sustainability•27 minutes
Effective Decision Making for Global, Sustainable SCM•15 minutes
Managerial Insights•8 minutes
1 assignment•Total 30 minutes
Supply Chain Globalization and Sustainability•30 minutes
Final Exam
Module 10•1 hour to complete
Module details
The final exam is based on the concepts and theories we have learned in this course. It includes 30 multiple choice questions.
What's included
1 assignment
Show info about module content
1 assignment•Total 30 minutes
Final Exam•30 minutes
Instructor
Instructor ratings
Instructor ratings
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
The Korea Advanced Institute of Science and Technology (KAIST) was established in 1971 by the Korean government as the nation’s first research-intensive graduate school for science, engineering and technology. It has now grown into one of the world’s best universities, delivering top notch education and research programs for undergraduate and graduate students. KAIST encourages interdisciplinary and convergent research across a wide spectrum of disciplines, as well as strong collaborations with industry and global institutions.
OK
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.7
1,839 reviews
5 stars
77.37%
4 stars
18.05%
3 stars
2.82%
2 stars
0.87%
1 star
0.87%
Showing 3 of 1839
D
DC
5·
Reviewed on Apr 1, 2023
This is very helpful to all of us, especially students who need to enhance and develop their knowledge more. Thank you for this free course. I hope many students will know about this too!
S
SS
5·
Reviewed on Jul 31, 2016
I was really an honor to have certification under KAIST and professor Bowon Kim, it was really a great experience to have this certification under your guidance. Thank you.
T
TN
5·
Reviewed on Jul 18, 2022
Dear All,I want to thank all whom sponsored me on this course,i can't forget Professor Bowon Kim on his professional lectures from the beginning to the end.Thank you again.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.