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Learner Reviews & Feedback for System Administration and IT Infrastructure Services by Google

21,752 ratings

About the Course

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster. By the end of this course you’ll be able to: ● utilize best practices for choosing hardware, vendors, and services for your organization ● understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers ● understand how to make the most of the cloud for your organization ● manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP ● choose and manage the tools that your organization will use ● backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster ● utilize systems administration knowledge to plan and improve processes for IT environments...

Top reviews


Feb 12, 2022

This is a course which I enjoyed. It gave a good insight of the learning methodologies which we have often heard of but not given due importance. Also, the brain facts is cool :) My 5/5 to this course


Mar 7, 2022

Great and helped to do the course succesfully and it was intresting the process and the way the course is designed to meet the capability to understand anyone has a basic knowledge in AD,DNS and DHCP

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3401 - 3425 of 4,159 Reviews for System Administration and IT Infrastructure Services

By Cesar R D I

Nov 11, 2022

I like this course a lot because I think these are skills you are going to really need to use whilst working Help Desk or Service Desk. I just wish that some of the videos weren't crammed and that they made more labs to help with exposure to the practices they're teaching.

By Florian C

Dec 7, 2020

Getting through this course sometimes took a lot of willpower and even though I was not all that into all of the things discussed in it, I believe that almost all of them are important and I am happy to have learned about them. All in all a really good introductory course.

By chelsea r

Mar 29, 2022

Great overview of systems administration. I would love more interactive projects, or repeated projects so you commit the ideas to memory. Also for the final project, after completing, it would have been nice to see variations on the types of answers you could have given.

By Lauren F

Mar 25, 2020

I felt the video lessons over 8 minutes were too long for both note-taking purposes and processing purposes. I had a hard time maintaining focus during this time and found the large chunks of data confusion. I wish it had been broken down further into small sections.

By Gregory D

Apr 24, 2019

The open ended written final assignment was better than a multiple choice test in my opinion. I just wish it had been graded by an actual instructor and not peer graded. I would have preferred to have gotten real feedback from someone that's an expert on the material.

By Wagner Z

Jun 1, 2018

Overall this course is great! It gives to you a wide spectrum about System Admin and Infrastructure Services, but at the end, in order to do the last assignment, I felt the course didn't prepare myself enough and instead of motivating you, it kind of discourages you.

By Justin T

Jun 1, 2018

A fair amount of information is covered, it is up to you to educate yourself more in this course than in the previous courses. This course assumes that you are the sole IT department employee for an entire company and so it covers material from that point of view.

By Barry S

Jul 19, 2022

The course is fine but it might need to be updated. Some of the supplemental readings were outdated and some were evern removed. The labs also need to be checked out as I found some that did not have the information in the software that was suppose to be there.

By Jeremiah J

Nov 25, 2018

The course was going at a good pace, I was easily able to keep working on it with not a lot of errors or mishaps, good knowledge overall, kind of bland though, not a lot of excitement to the learning style they use, but I can find my own excitement.

Well done!

By Festus M

May 4, 2020

It is great course. But more could have been done especially on the size of videos. The videos are too short. This requires to perform several downloads for later view. Other than that, it is a great course with concise videos which are straight to the point.

By Sai R A

Jul 15, 2020

Liked the course. It showed many practical duties of a system administrator and I was enjoying it while learning how to manage users and how we can restrict their access, and most important of all, we are responsible for the IT infrastructure of the company.

By Olanrewaju M

Aug 12, 2021

I must say i enjoyed this course and Devan did an excellent job demostrating enough knowledge on the topic. However, it could be more engaging if there were hands-on excercises than lenghty videos. It would have been a good way to teach the AD lessons.

By Fred H

Jun 12, 2020

A lot of great stuff here, really well done for an online course. Only thing I would change is making sure that the labs function properly (for full credit), and perhaps reorganizing the chapters on active directory into multiple smaller sections.

By Jessy O

Dec 28, 2022

overall the videos and notes were great, but some of the questions within the quizzes were either totally incorrect (I select a right answer that the system considers incorrect but shows my incorrect answer as the solution...) or just misleadling

By Danielle B

Jan 22, 2019

The course content itself wasn't bad at all, but the glitchiness of QL made this course much more tedious and frustrating that it should have been. Please, please, please reconsider your obsession with QL activities. Please. Please. Please.

By Shirley S

May 7, 2021

Me gustó el material del curso. Estaba muy actualizado y objetivo, pero encontré que las actividades para fijar el contenido fueron muy pobres en pocas.

También encontré que las tareas practicas fueron pocas y no tuvieron el alcance esperado.

By Darryl T

Jan 11, 2021

This course was a lot of fun. There was also a lot of information. I feel like there needs to be more hands-on experimentation with some of these concepts. After the course, where can we go to practice our skills if we are working from home?

By Binaya P

Jun 30, 2019

A very good course for student and working professional. It covers all the new technology and underneath basic concept. The labs are confusing, could have been better if they had an easy link for the lab after we logged in google cloud.

By Nkunze C

May 7, 2020

Amazing content and a lot to learn from this course. The tutor was amazing and tried to explain while giving practical examples to every lesson. I believe this is a stepping stone towards becoming a competent Information Technologist

By James U

May 21, 2020

There was a lot of great stuff taught in this class but without access to active Directory it makes it difficult to follow along. It would have been nice if I could pull up qwiklabs and follow along making changes like in the video.

By Adaka I

Sep 10, 2020

Awesome course ... as is the others in the certificate. DNS, DHCP, LDAP, Active Directory, OpenLDAP, etc has been an awesome time. A big shout-out to all the instructors and to Google for putting this together. THANK YOU!!

By Pere B

May 17, 2022

I like the overview for the critical concepts in an IT infrastructure. It also digg in some details according to the importance in real case scenarios. Necessary for the newbies and good review material for the professionals.

By Ian M

Aug 4, 2020

Awesome content! More examples and QWIK Labs that worked just a tab better, generally, would help. Still, this course rocked! Thank you! Instructor was great. Used his hands when lecturing, which helps a lot! Great presenter!

By Brad P

Mar 7, 2020

I thought it was a good course, but to get the most out of it you really need a second laptop with AD installed to work along side the instructor. I had a similar feeling in module three when we were learning Linux commands.

By Werner P

Jul 27, 2022

The topics are well layed out, and easy to understand, the instructor is good but sometimes his discussions are interupted by his readings on what to say which makes it not seamless when talking. Overall the coursse is good.