CR
Jul 18, 2020
This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
AL
May 7, 2019
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By Alexander Z
•Jun 22, 2021
This was a very informative course, dynamically compiled with a lot of real world practice situations.
By John
•Jun 15, 2021
I like the course a lot and learned a lot from it. I gave myself a much needed refresher in IT Support.
By Shourya T
•Apr 29, 2021
Very nice and interesting course. It gives you knowledge about how we use to work in windows and linux.
By Caleb L
•Apr 21, 2021
Very detailed explanations from very personable people. Would recommend to those looking to start I.T.!
By Md S R
•Apr 16, 2021
Excellent course for the beginner or for someone who has started his career as an IT, support engineer.
By Shyam S A N
•Apr 10, 2021
The Course was so awesome and looking forwarded to take other courses of this professional certificate.
By Obinna N
•Apr 6, 2021
The course is really an interesting one, an eye opener and a nice shot to begin from in the IT industry
By Harshit P
•Mar 13, 2021
great course for learning a new skill.
this is amazing course and many new ideas and grow our knowlwdge.
By John C
•Mar 7, 2021
Just a wonderful journey learning Technical Support Fundamentals, great videos with qualified trainers.
By Oliver R S
•Feb 19, 2021
This is awesome and the labs my gosh i which i can do many,many more the hands on learning is fantastic
By Mark B C
•Jan 30, 2021
I find the course very informative and the instructors are very well versed with their topics assigned.
By Katherine L
•Nov 27, 2020
Great course for giving an overview of many areas of technical support fundamentals and best practices.
By Huel J
•Nov 22, 2020
This was a excellent course in terms of fundamentals and understand how the Role of a IT support works.
By David S
•Nov 21, 2020
Excellent introductory material, I know there is much more to learn but this is an excellent foundation
By Ronald N
•Oct 12, 2020
This was a very good course to take. It was well rounded and a very good introduction to the IT world.
By Samuel V
•Oct 8, 2020
Wonderful! Information was a bit general, but I’m exited to dive into more detail in upcoming courses!
By Akhil K
•Oct 2, 2020
Very simple and detailed explanation. Very useful in understanding both Networking and computer basics.
By Alex P
•Sep 25, 2020
Excellent overall introduction to the world of IT as a whole. Look forward to learning more specifics.
By Christine M
•Sep 13, 2020
A lot of great Information to learn from and the labs definitely helped with understanding the content!
By Alejandro S
•Sep 3, 2020
It is an incredible course, various topics are addressed in a very dynamic way, you really learn a lot.
By saeed A K
•Sep 2, 2020
I understand everything in this course. it's really helpful and it teach me a lot about the IT support.
By Jhon C
•Aug 27, 2020
exelente curso, me encanto la importancia que se le debe dar a los clientes y a una buena comunicacion.
By AYUSH T
•Aug 16, 2020
I am very lucky to get a chance to join this COURSE with help of faculty.
In short i loved this course.
By Kereetsaone K
•Jul 16, 2020
It’s a very great course! I loved the part where I had to build/assemble a computer. I love this course
By Jorge M
•Jul 14, 2020
Me gusto mucho el curso, tiene un mensaje muy especial que es muy motivante para continuar aprendiendo!