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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
162,864 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Sep 30, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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8026 - 8050 of 10,000 Reviews for Technical Support Fundamentals

By Ricardo V

Oct 21, 2025

Muy buen curso para introducirse en el mundo del soporte técnico. Cada módulo fue agradable de aprender.

By MARCOS I A R

Mar 20, 2025

Ótimo curso, ajudará demais no meu estágio escolar, e também no estudo total sobre T.I. Gostei bastante.

By Jeraldinne

Jan 24, 2025

Curso muy completo para iniciar en el área de la informática, totalmente recomendado si quieres empezar.

By Mohamed J A N

Feb 26, 2024

It was amazing experience me, anyone trying to enter this field of study apply now don't miss the chance

By Salvador G

Feb 25, 2024

I learned quite a bit. Loved the Interactive Labs and also the Quizzes that followed after every lesson.

By Humayun P K

Jul 29, 2023

The course is well designed to understand the basics of IT support and I am excited for the next course.

By Sidney H

Jun 8, 2023

Very basic for me, great course overall for someone new basically what I learned in AP Computer Science.

By Nevin T

Jan 8, 2023

Very easy and information isn't to in your face, definitely more engaging then actual classes I've seen.

By Neil N

Jan 4, 2023

The lessons were wonderful and thorough. I have definitely learned a lot and gained a strong foundation.

By Estaing W

Nov 21, 2022

I loved everything about this module, I learned so much about bits and how computers talk to each other.

By Victor A E

Nov 1, 2022

Well packaged content designed to build on knowledge from previous modules! Awesome instructors as well!

By Josué A E L

Oct 10, 2022

Good course, give me the foundations and how to troubleshooting best practices in the it support field.

By Abisoye O

Oct 8, 2022

course 5 assessment needs to be reviewed as the vlc was lagging,had to take the assessment like 3 times

By A E

Sep 21, 2022

It was really insightful! I enjoyed every moment I spent learning about Technical Support Fundamentals.

By Juan P R

Aug 7, 2022

As a student, I followed al the way without any problems. It so easy, I feel like I was born to do this.

By Njoroge N

Jun 8, 2022

Great introductory content to prepare you for the more in-depth course ahead. Would recommend to others.

By Meelubari N G

Apr 22, 2022

I recommend every IT pros to take this course. it will shape your career and spur you to problemsolving.

By Charles L B

Mar 9, 2022

Very intersting, Grabs your attention right away and keeps it throughtout technical support fundamentals

By Roel C

Mar 4, 2022

I found the course to be very informative, well organized and engaging. Love the scenarios and QwikLabs.

By Ali H

Feb 22, 2022

Course was great for people looking for a truly Indroductive course on IT and most everything computers.

By Anik D

Feb 11, 2022

Nothing to say. Just wow level course. Loved it. You nailed it teachers. Love from the core of my heart.

By Michael B

Oct 9, 2021

I love every single teacher on here they explained eveything very well and their examples was on point.

By Lorrinda

Oct 4, 2021

This course offers a peek into what the rest of the courses are to ensure this is the right move for you

By Eva D S

Aug 4, 2021

The course is awesome! I love the instructors and the way they give their best to support us, thank you!

By Gabriel N

Aug 1, 2021

Great overview of IT Support Fundamentals. Videos were informative and helped me learn the basics of IT.