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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,270 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

AR

Nov 13, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

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9251 - 9275 of 10,000 Reviews for Technical Support Fundamentals

By JANE C E

May 4, 2022

I will surely recommend this course to everyone looking for a spot in the IT profession.

By Marc C

Apr 19, 2022

Glad I was able to finish this course. Definitaly a great starter, now onto the next one!

By Sunny S

Mar 19, 2022

Great inro to IT class. Learned a lot of new things. Loved the pacing and different labs.

By Martin J C

Mar 16, 2022

Awesome course! I have learned a lot even if I already have oer 9 years of IT experience.

By Jim J

Mar 14, 2022

Solid information presented in a way that even total beginners can follow and understand.

By Kanesha C

Mar 14, 2022

This is a really good course and with excellent teacher that explain everything so clear.

By Gabriel G

Mar 8, 2022

Easy to follow, great content and very informative. I recommend this course to beginners.

By Ryan W

Jan 13, 2022

Great introduction to a vast amount of IT concepts that would normally seem overwhelming.

By Elemental K

Jan 8, 2022

Really informative course with a hands on approach. I really learned a lot on this course

By Faseeh H

Dec 23, 2021

It was an amazing experience... looking forward to learn more deeper into the world of IT

By Giovanni F

Dec 21, 2021

First milestone you need to accomplish on your road to the wonderful field of IT support

By MOHAMMED A A

Nov 28, 2021

Thank you a lot i enjoy in this course it was a lot info i had learned Thank you Google

By Carlos L

Nov 4, 2021

Me encanta el curso, y el portal. Son una gran oportunidad para llegar a miles de cursos.

By Jerome Y E

Oct 28, 2021

Very good introduction course. I've learned a lot of new things specially the first week.

By Edwin D

Oct 15, 2021

Great opportunity to be familiar with Technology use and comprenhension. Thanks a lot !!!

By Kawika B

Aug 19, 2021

Honestly Everyone trying to get into this field should consider getting this certificate.

By Nestor L

Jul 29, 2021

Thank you, thank you, thank you! I never thought I could be so excited about learning IT.

By Rajneesh R

Jul 22, 2021

if you are a noob in the IT, Go for this course and be patient you will learn everything.

By Rosa Burns

Jul 11, 2021

Information given was explained in a relatable manner that made it easier to understand.

By james h

Jul 7, 2021

A very gentle introduction to get started with studying for the Professional Certificate.

By Irvin S

Jul 3, 2021

This was a great experience, especially the simulation and working with virtual machines.

By Sunny S M

Jun 14, 2021

처음 접하는 내용에 대해 하나부터 열까지 차근 차근 배울 수 있어서 좋았습니다.

또한, 가상 화면으로 접속해서 실습을 해볼 수 있다는 점도 유익하다고 느꼈습니다.

By Brenita J J

Jun 13, 2021

I have learned so much information that I know I will utilize in the growing field of IT.

By Isabelle C

Jun 1, 2021

Thank you for providing this course. I will keep to take the other course in the program!

By Ever B

May 12, 2021

This course hands down breaks down the fundamentals of IT and makes it easy to undertand.