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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,270 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

RP

Jun 3, 2020

This course is excellent for those who would like to learn the basics of IT and would like to broaden their knowledge. I enjoyed seeing videos from multiple instructors who actually work in the field.

IC

May 15, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9301 - 9325 of 10,000 Reviews for Technical Support Fundamentals

By Nkosinathi D

Aug 23, 2020

its a great information packed course for someone who is looking to enter the IT industry

By JONNY C M

Aug 12, 2020

Deberian reducir el tiempo de algunos videos y fomentar más la interacción entre alumnos.

By Justin J

Jul 25, 2020

Better and wonderful experience to pursue a course in online mode using coursera website.

By Edwin T

Jul 16, 2020

Un curso completo que te lleva por el mundo del IT de manera rápida, y bastante sencilla.

By Hassan T

Jul 7, 2020

Great Experience and looking forward for more courses of GOOGLE IT SUPPORT SPECIALIZATION

By TANVIR A K

Jun 12, 2020

this course are best for learning technical support fundamental . i just love this course

By Javier C

May 18, 2020

Excellent course. I have learned a lot of new concepts and ideas to improve in my career.

By Bute J V

May 13, 2020

Really inspire this course to me for carrier in IT.Best knowledgeable Wonderful teachers.

By Yash K

May 10, 2020

Exceptionally Brilliant course which helped me to brush up my IT skills and serve better.

By Evelyn E

Apr 25, 2020

Muy contenta de haber terminado esta primera etapa, gracias por la tremenda oportunidad!!

By Matthew D

Mar 26, 2020

i feel really good about everything i learned and that i have a great starting off point.

By Adarsh B

Mar 18, 2020

Thank you to my instructors, all those who worked this course out at Google and Coursera.

By cherier a

Mar 7, 2020

it was very fun to learn new skills , now i know how to speak to clients and troublshoot

By Dawn K

Mar 5, 2020

This was a great course to learn the beginning skills needed for a tech support position!

By Ernest D

Feb 12, 2020

its a good course, its brushes you through what youre likely to face in your support jobs

By Berthony J

Dec 10, 2019

Very good to someone who has no idea in the field, or refresher if you already know some.

By Mohd D b Z A

Nov 15, 2019

A great course for people that want to learn the fundamental of computing and technology.

By MINUTES W B N

Nov 14, 2019

It was awesome taking part in this Course. Thank you Coursera and Google IT support team.

By Ian D

Oct 24, 2019

very easy to understand and very well put together. thank you so much for the experience.

By Crystal D

Oct 1, 2019

I love the format of this course. The videos are engaging and the Notes button is genius.

By Annisa P B

Sep 29, 2019

It's such a great introduction and the courses motivate me to keep going on this journey!

By Sean M

Aug 22, 2019

Everything was informative and helpful. I'm hoping to continue my courses and learn more.

By Matilda C

Jun 5, 2019

Fantastic course. Learned so much and look forward to applying newly learned skill sets.

By Bryam E

Apr 4, 2019

Easy to follow videos and quick quiz's are a good implementation as it keeps you engaged.

By Jason H

Jan 21, 2019

Course is excellent want to gain a very high level understanding of the IT support world.