Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,787 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

Filter by:

9351 - 9375 of 10,000 Reviews for Technical Support Fundamentals

By Germain C L

Mar 16, 2022

I loved this course, completely recommend anyone who loves to learn about IT to take it.

By Gideon O

Mar 14, 2022

Very Impressed with this course especially with the Troubleshooting and Customer Support

By Melvin N

Feb 17, 2022

Is a good course or us bigginers because it teaches all the basics in the IT industries.

By Philip G

Jan 24, 2022

I enjoyed the discussion/introduction to Linux and getting exposed to programs like Git.

By Isabel C M L

Jan 19, 2022

Las lecturas del curso estan en ingles y se me hace cmplicado porque no manejo el idioma

By Solomon B

Jan 18, 2022

This course was very informative and helpful. It's definitely worth the time and effort.

By Philip P

Jan 5, 2022

It was great realizing that I have a base of knowledge that will help me moving forward.

By Sanhita M

Dec 10, 2021

This course was really amazing for the freshers those who want to make career in IT firm

By Marwan E

Nov 30, 2021

The course was really full of info and was really useful as a start in the IT profession

By Prajwal R

Nov 14, 2021

great course. Thank you for all the valuable resources which came along with the course.

By Roman K

Nov 4, 2021

That was very useful for refreshing my memory but also I've learnt new thinks. Thank you

By Abhay K S

Oct 23, 2021

This course is very important for our career growth. Practical method is also very good.

By Buddy O

Oct 21, 2021

Awesome learning experience from Google about IT Specialist, Hope to make the best of it

By ramy e

Oct 6, 2021

Amazing course and and I think it's really important for upcoming courses

Thank you all

By Hemish S

Sep 25, 2021

This course was very help full and it cleared all basic of the all hardware and software

By Scott S

Sep 13, 2021

I really enjoyed the classes they where easy to understand for someone new to the field.

By Marie L

Sep 2, 2021

The course was amazing, I am ready to move into networking. I have learned great deal.

By Elder F

Aug 29, 2021

The instructors are very good and the lessons are very well delivered. Thank you Google!

By Ignacio I

Aug 9, 2021

Es un buen curso introductório para saber si te gustaria seguir la carrera en Soporte TI

By Jonathan P R

Aug 6, 2021

Its awesome everything is explained in detail i'm definately getting this one completed.

By Chalana F

Jul 23, 2021

I like this course so much. And I wish to follow further courses too. Thank you Google !

By Maxwell K D

Jun 27, 2021

Very fascinating and grueling, yet the end result is rewarding. I am very very grateful.

By Herschel H

Jun 26, 2021

The Technical Support Fundamentals course was very challenging but It was well worth it!

By james m

Jun 16, 2021

It was a great refresher course for networking, and working in the command line as well.

By Abraham S

Jun 4, 2021

I really enjoyed It and learned a lot and it makes me excited and continue learning more