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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,732 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9401 - 9425 of 10,000 Reviews for Technical Support Fundamentals

By Nimesh B (

Sep 22, 2020

This course gives you the fundamental that you require if you are going to get into IT.

By Yorman S

Sep 21, 2020

The course has been very good! I have learned a lot and I want to continue learning more

By ahmed I

Sep 11, 2020

a very interesting courses , that helps you not only in the job but in your daily duty's

By MANOHAR

Sep 3, 2020

Thank you for your love and support, Without your support, I can't complete this course.

By Donna A

Aug 31, 2020

Excellently rendered material, they way it's presented is easy to follow and comprehend.

By Syed T U

Aug 31, 2020

This is the best course for technical support i learned lot of things thank you so much!

By sumista v

Aug 28, 2020

Quick Course but very insightful and through. Easy to follow and instructors were great.

By George S

Aug 26, 2020

Great place to start. Instructors were enthusiastic and knowledgeable I did learn a lot.

By John B

Aug 26, 2020

I really enjoyed the course. it is a good summary for entry level IT Support Specialist.

By Joshua N

Aug 18, 2020

Very good and clear instruction, with nice short and easy to follow and re-watch videos.

By Karan B

Aug 15, 2020

Good course for both starter and for someone who has some knowledge of computer science.

By Tawayne W

Aug 9, 2020

Great refresher course for me. Presenters were clear and knowledgeable. I enjoyed this.

By Lucas F M

Jul 31, 2020

Ótimo curso! Pretendo muito conclui-lo. Tive alguns problemas com a ferramenta do Linux.

By Jason G

Jul 23, 2020

Great starting point and would recommend anyone to complete it and continue on this path

By Rene` V

Jul 22, 2020

Great content. Such a good fundamentals course, great foundation to start your IT career

By Andrew R

Jul 16, 2020

A great base level of IT knowledge for any aspiring person looking for a career in tech.

By Joe M

Jun 25, 2020

Outstanding course to take. Very demanding yet very fun and engaging! Great Instructors!

By Marcelo S - S

Jun 23, 2020

Simplesmente perfeito, muito obrigado pelo conhecimento repassado durante essas semanas.

By Aditya S

Jun 22, 2020

Its been a very fantastic journey with Google , learning Technical Support Fundamentals.

By Norman M

Jun 16, 2020

Its a great course concepts are well articulated and direct to the point on what matters

By George R

Jun 9, 2020

Great course to start to. Very motivating and it makes you want to keep going and learn.

By Sebastian R

May 24, 2020

A really good introduction to the IT world. I'm in love with it and excited to continue!

By Marcel

May 20, 2020

Very good course for beginners the explained everything you need to know for entry-level

By Nicolas G

May 17, 2020

This was great overall! I will be taking the next courses and hopefully will learn a lot

By Miguel C

May 12, 2020

the material is of great quality and contains very knowledgeable industry professionals.