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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,094 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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9476 - 9500 of 10,000 Reviews for Technical Support Fundamentals

By Ashley R

Sep 21, 2022

I love this course, the delivery, assessments, and content. It was easy to understand.

By Vivek K K

Sep 13, 2022

in this course we learn more about computer and its fuctionalities that how they works

By Pranavika K

Aug 25, 2022

Got to know many new things and satisfied with this course.Now interested to know more.

By Vidal G

Jul 30, 2022

A good course, really teaches you the basic for IT support in a easy to understand way.

By Lonnie E J

Jul 26, 2022

An excellent intro to so many differnent topics you'll cover in an entry-level IT role

By ulysses u

Jul 23, 2022

This course is well rounded to get a good intro of the world of IT. Highly recommended!

By Heather K

Jul 21, 2022

this course was well designed. Some of the hands-on learning in week 6 were confusing.

By Ngozi N

Jun 30, 2022

Beautiful IT Support course for newbies in the IT Support role. I'm totally blown away.

By Washington G

Jun 18, 2022

Thanks for the course, I learn how to manage technical problems from other perspective.

By Axel C J

May 20, 2022

Self Explanatory and straight to the poiunt. Very helpful and can't wait to learn more!

By syed m r n

Apr 6, 2022

it revise all the basics of it and it support feeling good after completing this course

By Aarón S G

Feb 18, 2022

El curso me ayudo a perder el miedo y entrar de lleno a mi pasión que es la tecnología.

By Andrei C

Feb 4, 2022

Some of these I already new but it was a really well structured training and fun to do.

By Herschel D I

Jan 23, 2022

A quick an concise introduction the basic concepts one will come across in the IT field

By Robert J

Jan 15, 2022

Course gave a good insight into the industry of IT and being and IT Support Secialist.

By Triet L

Dec 21, 2021

A lot of well crafted, easy to understand, content to prepare one for a career in tech.

By Sibu S

Nov 30, 2021

good course and learn lots of technical knowledge in google IT support Specilaizations

By Owen P

Nov 23, 2021

A great way to provide a foundation to a world that is constantly growing and changing.

By Doreen J

Nov 8, 2021

It was a fun and although I know some of the concepts, it didn't make me skip a lesson.

By Justin C

Nov 7, 2021

This was a really good course and I'm really proud to be apart of the learning process.

By Megan S

Oct 11, 2021

This is truly an amazing course. I really learnt a lot and I cannot wait to learn more.

By Abishek S

Sep 3, 2021

Great course, I learnt a lot of new things. good intro into IT and computers in overall

By Mohammed Y S H

Aug 15, 2021

this course is the get way to find your way as the perfect computer support specialist 

By Paul B B

Aug 2, 2021

Very fun course, I definitely recommend this to anyone looking to work in the IT field.

By Ari B

Aug 2, 2021

I'm satisfied to complete this course. May it will be useful for my and my next career