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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,094 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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9601 - 9625 of 10,000 Reviews for Technical Support Fundamentals

By Avtar S

Mar 17, 2022

Well paced, it really helped me overcome some issues I had before. Thanks to everyone.

By Darren

Jan 26, 2022

Great job keeping the content clear and concise and easy to follow. Thank you so much!

By John W R P

Jan 21, 2022

The course was very interesting and helped me a lot both professionally and personally

By Deleted A

Nov 30, 2021

This was the best choose I ever made. I love to learn new things that I'll like to do.

By Levy S

Nov 15, 2021

Great foundation principles to introduce us all to the ocean of technology that is IT.

By Sonny C

Oct 14, 2021

This has been challenging and eye opening, I am excited about the possibilities in IT.

By Robinson L G G

Sep 24, 2021

He tomado muchos cursos en línea, este se lleva el premio al mejor de todos, sin duda.

By Jayasimha G

Sep 17, 2021

Helped us out with Basic Fundamentals of computer and operating system and networking.

By Nuno v

Aug 31, 2021

Very well structured. Anyone can do this, no matter their level of exp with computers!

By Innovator G K

Aug 19, 2021

A great course in deed! I l feel confident to start my journey into IT Specialist job!

By luis f p

Aug 14, 2021

the reason I gave it 5 stars that it give you the basic of the computer to help others

By Dumisani M

Aug 11, 2021

Great course! I've learned a lot of things and looking forward to learn more courses.

By Aref G

Aug 8, 2021

Perfect course, especially topics about interacting with customers was awesome! Thanks

By Minh N

Jul 30, 2021

I am glad I did this course. It is making me feel smarter each time I complete a week.

By hassan a

Jul 23, 2021

It was fun experience in first IT steps. I am looking forward to complete nxt course.

By Marcio F

Jul 7, 2021

Excellent course! Thanks to everyone involved and dedicated to creating this training.

By Sanjeet S

Jul 3, 2021

The best course from Google for getting entry for new comers like me in IT Industry .

By Jon C

Jun 24, 2021

This course is a solid ground for anyone who is starting in. and/or interested in I.T.

By Aftab A K

Jun 3, 2021

its better experience in this course but it was simple basics improve to advance level

By Sakiru A

May 21, 2021

This course is Great, will advise anyone who is ready to change career to check it out

By Julius K K

May 21, 2021

It is a great course that introduces and build foundation for technical support skills

By Maruli

May 20, 2021

This course is really awesome for you who wants to start learn about IT field like me.

By Rodney H

Apr 25, 2021

This was very helpful towards learning about the IT world. I recommend it to everyone!

By Mark R

Apr 22, 2021

The course was done in a way that a beginner like myself could follow along and learn.

By Soo E

Apr 11, 2021

Finally, but i have more catch IT tech. going next tech course continue upgrade myself