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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,411 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

BM

Jul 30, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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5376 - 5400 of 10,000 Reviews for Technical Support Fundamentals

By Darrell K

Apr 26, 2021

This was a very thorough and easy-to-follow foundational training. It touched on a broad range of technical support concepts and skills.

By Eric C S

Apr 19, 2021

Very informative, even for me who has some computer knowledge, I learned new things from this course and feel prepared for the next stage.

By Katie M

Apr 17, 2021

Very imformative. I enjoyed seeing people from all walks of life included in the lessons. I think it's a good primer to the tech industry.

By Zain u A

Apr 13, 2021

To Basic. There should be some more practical as just creating a folder or installing/uninstalling is just too basic for an online course.

By Anthony P I

Mar 24, 2021

Great fundamentals course and I recommend to anyone searching to learning the bases when jumping into IT. Looking forward to more content.

By Ahmad G A

Feb 23, 2021

wow all the courses are amazing with the instructor who explain to me clearly and the courses just let me know so many skill in support IT

By Benson M

Jan 11, 2021

Wonderful course, well structured and well delivered. The Labs make it possible to learn practical part in an easy and interactive fashion

By Abhijit J

Dec 25, 2020

Great learning experience through this course by learning through practical labs and getting inspired to learn more about IT technologies.

By Nelson R

Dec 9, 2020

Grate material well explained and easier to understand even on a different language. I'm so excited to continue and finish all the course.

By Krystalann T

Nov 1, 2020

This was an excellent intro course, I took lots of notes and filled an entire composition book!! I;m so geeked about filling up the next 1

By crystal m

Oct 1, 2020

This was a very fun and great learning experience for me . I enjoyed this course and I'm looking forward to moving on to the next course

By Muhammad A K

Sep 23, 2020

Very nice! Thank you so much, Google. Thank you so much, Coursera. Thank you for helping me out! You don't know how much this means to me.

By Abdul-Fatao N I

Sep 17, 2020

I find this course exciting. I feel like this course has given me exactly what I needed to set me on the path to an exciting career in IT.

By Pablo M

Sep 14, 2020

Amazing course, i have learned more on here than in my year and a half with another online university i was previously taking. Thank you!

By ALFREDO D G

Sep 12, 2020

este curso tuvo muy buenos temas como la de ensamblar una computadora vitual las herramientas practicas y la de interaccion con el cliente

By Manuel E P

Aug 30, 2020

I learned so much and all the knowledge transmitted was given and taught both technically and in content in a superb way. Congratulations!

By Rowan H

Aug 27, 2020

In this course I have learnt all fundamentals in IT its a very good course for beginners.I advice you to take it you will be used from it.

By Saurav S

Aug 22, 2020

It was an amazing course. Totally worth it. Gives us insights into the broad world of IT and the tools through which we can make a change.

By Jose I

Aug 14, 2020

I've learn and understand the world of the internet and how the devices work. This course made it easy to understand and learn everything.

By Jaruwan W

Aug 12, 2020

I have zero knowledge about how Technical Support job doing but this open my world i recommend this for who what to study a new knowledge.

By Laide E

Aug 12, 2020

Superb learning content and just mind-blowing instructors! I'm so glad I'm doing this course. Can't wait to get started on the rest of it!

By PAKALA A R

Aug 12, 2020

i enjoyed the course while completing it ,knowing the things how to get done like installing os , and linux operations .

thank you ,google

By Hu Y

Jul 28, 2020

The course is great. What's more, I find it interesting to learn in a different way, and my professional English level has improved a bit.

By Daphne W

Jul 18, 2020

I love that is easy to understand. They video combine with hands-on work is great. I am so excited and looking forward to learning more.

By SEERAM Y S

Jul 14, 2020

that was one of the best course and people find it more useful and i was so anxious on comming up technology moreover,and thank you... :0