The course really gave me the knowledge of what an IT Support Specialist should know and what they will be doing on the day to day basis.

I felt that this course was very very detailed and descriptive and did a lot in helping understand the basics of what it is that IT does.

Very nice course that will give you great fundamental of what IT is all about, not only technical but soft skills that is very demanding.

Thankfully it seems that I already knew this, but it did teach me a few more things and give me a different and more in depth view on it.

Excellent course

I learn all the fundamental concepts of Computer hardware, networking, operating systems, security, troubleshooting etc.

Very good course for IT Technical Support Fundamentals. I would recommend this course for anyone thinking about getting into IT Support.

This course does a great job with introducing people to tech support and makes them feel welcome to the field. Very informative and fun.

Better than I expected! It was well thought out, organized and a great way to kick off the series of courses necessary for certification.

Very informative. I went through it to refresh my knowledge. It was a fun experience relearning stuff that would otherwise be forgotten.

I enjoyed that it catered to my learning needs, I learn best hands on and I was able to learn doing just that with hands on practical's.

Finally done Thank you. I give *****. The course helped me to learn new skills, and the Help support was very accommodating and helpful.

Coursera is a legit and a well-renowned platform that offers high-quality courses, specializations and degree programs. Really I like it

Was really helpful and exciting whole the time spent on it, really thanks to Google I'm really improving my IT skills and knowledge too.

Very informative and well formatted and well paced. Great intro to IT fundamentals. Can't wait to continue with the rest of the courses!

Great crosssection of materials covered and breadth of instructors who are informative at an introductory level in each of their fields.

This is an excellent course refresher for someone who studied IT after a decade of being stagnant. Highly recommended. Thanks, Coursera!

Thank you for all the informative and useful content. I really enjoyed browsing through and learning through all the materials provided.

Excellent Course! It was great at teaching the basics and I feel very confident about all that I will learn with this strong foundation.

I want to say thank you to the instructors for making the course as simple and understandable as possible, it was really an eye opener.

I absolutely loved this course! It taught me a lot of information about the IT field and how to become an amazing IT Support Specialist!

Thanks so much coursera for giving me the opportunity to learn and improve myself and also for showing me the great possibilities ahead

It was an awesome experience!

I look forward to taking more courses on this space. Thanks to the amazing instructors. THANK YOU GOOGLE!!!

highly recommend this course to anyone interseted in IT. The program was engaging and very helpful. I was able to learn while studying.

Absolutely amazing course. Well-spaced and convenient to learn, informative, and easy to comprehend. I am excited about my future in IT!

IT seemed informative and well structured with a plethora of good content.

Thank you,

The instructors were also informed and encouraging.