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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,270 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7501 - 7525 of 10,000 Reviews for Technical Support Fundamentals

By Larsen O

Aug 8, 2020

Very, very good. I think this was probably the best IT course I've done so far. Excited to keep doing more!

By Eugene S

Jul 28, 2020

Great course, anyone who have a passion for tech should take this course.. easy to follow and great tutors.

By Xiao S

Jul 27, 2020

Very useful! of the most basic knowledge, such as assembling a computer, is something I didn't know before.

By ahmost 2

Jul 24, 2020

Good, the part at the end where they talk about interview tips seems a bit off topic, but the tips are nice

By Sovik G

Jul 17, 2020

i am thankful to google for this course ..i have learned a lot about the hardware,software,operating system

By Gabriel F

Jul 8, 2020

Very good didactic and good quality videos. We can lean a lot of the basics for introduction in IT Support.

By Jespol P E

Jul 8, 2020

Una buena enseñanza para reforzar todo lo que ya he aprendido a lo largo de mi vida y carrera universitaria

By Susan F

Jun 26, 2020

There is so much information in this course and it is so interesting I just keep going through the lessons!

By Carlos J C

Jun 20, 2020

The Course is awsome and the teacher explain and teach the material and explain great. FULLY RECOMMENDED!!!

By Govardhan S N T

Jun 11, 2020

it's very intresting course and non boaring course,it help me to understand about computer.

thanks to google

By Deepti G

May 30, 2020

This course is amazing. I have learned a lot. Thanks to all the instructors for such an informative course

By haendel j

May 26, 2020

I've learned so much just with is one course lesson. Things that was difficult for me became more clearer.

By 56_Ashish S

May 14, 2020

one could easily understand everything. I was having a great time time while learning all the fundamentals.

By Faizullah B

May 13, 2020

It helped me a lot to a confident person in an IT Support. Now I'm confident with my Fundamentals of an IT.

By Gudipati V G A

May 12, 2020

Its really very good course. It covers all the basic fundamentals needed for an IT support role specialist.

By Darnel P

May 10, 2020

very easy to understand the videos kept my engaged as well I will definitely complete the other five course

By MISBAHU Y

Apr 27, 2020

The course is an eye opener and motivates me even more to want to take next step. Overall, very satisfying.

By Gabriela R

Apr 6, 2020

This is an amazing course, it is well put together and well explained. It is easy to follow and understand.

By Michael A

Mar 23, 2020

Very educational and did not miss a single detail in the fundamentals. Just so thorough and easy to digest.

By Uugankhuu B

Nov 21, 2019

Thank you for creating this awesome course. I really enjoyed this. I want to go the next topic immediately.

By Juan A

Nov 19, 2019

very entertaining and very well explained each of its modules. Thanks for the beginning. let's go for more!

By Gregory H

Aug 1, 2019

This course was an easy straightforward review of computers. I enjoyed it and it was easy to follow along.

By Ebony A

Apr 11, 2019

You can really tell the investment Google and Coursera have taken to make such a great course. Keep it up!

By Parker J

Apr 10, 2019

Excellent course! Very happy that I saw the advertisement on YouTube. This is definitely the right start.

By JD D

Apr 9, 2019

I really enjoyed this course. It was a great introduction into the world of being an IT support specialist.