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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,143 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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9676 - 9700 of 10,000 Reviews for Technical Support Fundamentals

By KINGSLEY M U

Oct 29, 2019

A great course to get you prepared to become a great technical support Representative.

By jonathan k

Sep 24, 2019

It was really nice journey. I learned a lot of new materials and excited to learn more

By Jill C

Apr 21, 2019

Great way to Introduce newbies to IT. Loved all the course materials and Instructors!

By Hasan E

Mar 4, 2019

Excellent course for those who wants to gain experience with the simplest possible way

By Abed R

Dec 26, 2018

So far good experience very helpful, the best IT a to z course for entry level admins.

By Jeremy T

Dec 22, 2018

Went into a good depth about the subjects. It didn't leave open ended statements also.

By Taiwo S O

Aug 8, 2018

Really educative, I learnt a lot about Info Tech which is unknown to me in past month.

By Dylan R

Mar 24, 2018

Material well organized and easy to follow. Work load and assignments were manageable.

By Helen R G

Mar 21, 2018

I have learned so much from this course and I am excited about a career in IT Support.

By Beniamin T

Mar 12, 2018

Excellent overview and explanations. So far so good.

Very good explanations throughout.

By Ivan M

Feb 23, 2018

Very helpful in getting started in the basics of computing and information technology.

By Philip M

Feb 3, 2018

Very interesting course with very good teachers! Easy explanations and good exercises.

By Timothy W

Feb 3, 2018

Exactly what it says on the tin... a fantastic introduction to the fundamentals of IT.

By Sunitha G

Jan 22, 2024

Very detailed much elaborated and clear explanations ,Thank you for all the support

By nuno m

Sep 16, 2023

very good course I'm loving it and I recommend it to everyone who wants to get int it

By Helen M

Aug 16, 2023

Great course! I could move at my own pace and really enjoyed the material and videos.

By Erninx B

Jul 26, 2023

The course is a great course, teacher are so good, explanations are clear and simple.

By Trayton T

Jul 23, 2023

I just love Coursera and no I'm not getting paid to say this! :)) Great opportunity!!

By Tristan J

Jun 12, 2023

Very good introductory course. I feel much more motivated now to continue the course.

By Caleb G

May 29, 2023

for me it was super easy the other courses get very hard and confusing to me at least

By Eliud A

May 15, 2023

One of the most complete courses I've seen. Very well put together and user friendly.

By Nkosinathi D

May 8, 2023

looking forward to accomplish something for a while I thought I was a failure in line

By Safina B

Mar 27, 2023

It's very understandable because, of the videos and good subtitles and transcriptions

By Ignacio M

Feb 13, 2023

Muy bueno interesante y divertido gracias por darnos esta oportunidad de aprendizaje.

By Bertha R

Feb 10, 2023

Really enjoyed the content of this course, and learning about technical fundamentals.