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Learner Reviews & Feedback for Introduction to User Experience Design by Georgia Institute of Technology

6,092 ratings
1,376 reviews

About the Course

The focus of this course is to introduce the learner to User Experience (UX) Design User Experience design is design that is user centered. The goal is to design artifacts that allow the users to meet their needs in the most effective efficient and satisfying manner. The course introduces the novice to a cycle of discovery and evaluation and a set of techniques that meet the user's needs. This course is geared toward the novice. It is for learners that have heard about "user experience" or "user interface" design but don't really know much about these disciplines. The course mantra is that “Design is a systematic and data driven process.” Design is systematic because it is based on a set of techniques and also on a cycle of discovery. In this course the learner is introduced to the four step user interface design cycle. Along the way learners are exposed to a set of techniques to gather information about a) what the user needs b)how to design and model interfaces based on these and then how to evaluate the design to ascertain that the user's goals are met. These techniques are tools that are used in a standardized manner and give us the data we use in our design. This means that anyone (regardless of their current training) that is willing to learn these techniques and follow the proposed cycle can be a UX designer!...

Top reviews


Oct 22, 2017

The best introduction classes, gives an overall idea about UI/UX. Grateful for the efforts taken by the Georgia Tech and Coursera. Looking forward to see more courses related to my career. Thank you.


Sep 25, 2016

This is an insightful introductory course to User Experience Design. While it is just an introduction, the lessons and the examples provided were comprehensive, leaving you with a thirst for more.

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1251 - 1275 of 1,398 Reviews for Introduction to User Experience Design


Dec 14, 2021

Muy amigable

By Clarice L

Nov 5, 2020


By Bojan V

Oct 10, 2020

Basic course

By Lara W

Oct 8, 2020

Great course

By Matúš B

Apr 24, 2022

Good course


Jan 13, 2022


By ayala g

May 7, 2018

thank you!

By Oyinlola A

Jan 17, 2022


By Chelsea D

Feb 16, 2018







By Артем В

Aug 30, 2016


By Deepak G

May 14, 2021


By balogun i

Jan 25, 2021


By Mohammed S

May 2, 2022


By Azhar M s

Oct 21, 2020


By 丽丽 万

Jun 28, 2020


By Zohra

May 6, 2017


By Eze V U

May 15, 2022

By Andrea R

May 21, 2020

This was okay for a theoretical-only and very basic introduction to user experience design. There was a LOT of repetition of previous content in every video, which may be great for some users but which was boring and annoying for me. I also found the layout of the video unhelpful (slides on the left, person on the right) and would have preferred it the other way round. I often didn't even realize that a slide had changed because my eye kept being drawn to the lecturer instead of the slides and because there was little visual differentiation between the slides (fonts, sizes, colors). The slides were often hard to read because the text was very spread out and therefore hard to grasp at a glance. There also often was more text than I could read in the amount of time it was visible (so I had to pause frequently) and the lecturer didn't always refer to everything that was shown. I did not feel motivated at all to do any of the suggested exercises, mostly because there was no feedback system for whatever I would have produced (and because the exercises weren't available in writing anywhere, just in the middle of the videos). The quizzes were fairly thorough, which I think was good. Overall, I probably would have learned the content better (and much faster) with just a few pages of text instead of all the videos because the video format didn't offer any extra benefit for me.

By rachel f

Nov 3, 2020

feedback about quiz in no order:

1) "Tertiary stakeholders may not use the design at all, but are directly affected by the design in either a negative or a positive way." -- this would be the cashier at the store. If the payment doesn't go through the cashier could be affected.

2) "main pitfall of requirement gathering is not knowing all of the appropriate techniques" a pitfall is a hidden or unsuspected danger or difficulty. There are no dangers or difficulties inherent to requirement gathering. A pitfall of rock climbing is falling to your death. Better question would be "a main challenge to successful Requirement Gathering could be non-communicative participants".

Question 18:

Secondary stake holders: "do not use the design directly but may do IT indirectly".

Do what?! What is "It"? Do the design? The function? Task? Secondary stakeholders will be affected by design's changes and updates, and may have a to accommodate or react. A user likes the new expense report interface (primary) but it takes AP longer to process the payment because the expense categories are not aligning with cost codes.

So far I like the course and look forward to completing it. But I find myself wanting to edit the manuscript, and reword the quiz questions.

By Ekaterina K

Feb 18, 2022

It was a nice introductory course to the UX topic. For me as a complete newbie in this sphere, it was interesting to learn basic concepts. I gave 3 stars to this course for several reasons.

Firstly, based on the amount of information covered, this course could be way shorter or contain more information about actual processes and tools. For me, it is an equivalent to a 20-15min article to read.

Secondly, I would like to see real examples of how UX works in real projects. I expected to learn more about a real examples of application of UX and maybe some interviews with UX designers.

Lastly, the format of the quizzes was not user-friedly. Ironically, the course that describes an effective and efficient user experience failed to do it. I experience a great inconvenience doing quizzes. There were huge spaces between ticking boxes and questions; I had to scroll down to read all possible asnwers and then come back to mark my choice. Obviously, it is not a problem of the course, rather a drawback of the platform. Anyway, it affected my first impression of using Coursera.

Overall, while containing some good information, in my point of view, this course doesn't worth the money.

By SaLia P

Dec 20, 2021

I found this one a bit difficult to understand from time to time. If you're a person who can get easily confused by statements that sound the same but differ, you may not have success with this. The time of the videos were perfect, most were very short and allowed for bursts of info. However, when it came to take the tests, some of the questions I didn't understand at all. Some seemed like they were more so statements, then you're left like "ok?" Then you get the answer wrong and it counts as your final score. Some of the answer choices for the tests didn't make sense either, or were very similar to each other, that you could be thinking that it could be either answer. At the end it tells you which ones you missed, but it doesn't tell you what the correct answer was (so I still don't know).

By Jordan S

Feb 5, 2022

T​he course was very through in the way it described the basic concepts of outlining User Experience Design. However as I went through and completed the course I felt the challenge and need to understand the concepts each week wsn't reviewed throughly going into each week of topics. It felt as I completed the first week, the second week didn't cover too much of the content prior. On the tests it was stricly used to test the week's content, but still once I finished the week I didn't have a need to review any of the content prior to pass the test. I did take small bites of what User Experience Design entails, but as far as putting the concept together it didn't feel too coherent.

By Laura L

May 12, 2020

The information provided was comprehensive and useful, but I found the presentation to be incredibly boring. It took me several days to get through the material because I couldn't focus on more than one or two videos in a sitting. I would have liked to have seen one or two real-world examples (particularly on building a website) taken through the entire course. I liked the short videos, but I would have felt more engaged if the course included other activities such as games, concept matching, interviews, or examples of laboratory experiments.

By weresuchproducts

Jun 23, 2021

​This course was decent. I think the content was sufficent for a beginner to learn some basic UXD knowledge, but that's about it. The information was a good basic starter for someone looking to transition into the UXD field. I wish there were practical assignments to build a portfolio instead of just theoretical information. Overall, the course was informative, but not practical for building a new skillset. This has helped me learn some more information on design, but not build a portfolio to showcase this knowledge.

By James S

Jan 5, 2022

Pretty good but there were ironically, times when the usability of the course content was a bit hit and miss.

Quizzes and overall navigation were the most impacted, but I couldn't help but notice formatting issues and typos.

I was swapping between Mac, PC and iPad and the experience was particularly bad on the iPad. It was so bad that I stopped for a while as the only device I had for a while was my iPad.

I know it's free, but it isn't too hard to tweak and fix these things, even when they are live and "in the wild".