Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

Did not feel I learned as much as I could because quizzes were not permitted to be taken without grade as an auditor. I was able to take quizzes in other classes which was a much more beneficial approach to learning. I enjoyed the professor and the material, however, and thank you for offering this free course during my COVID-19 quarantine.

An incredibly motivational classes besides of thought provoking. It helps to think over good perspectives of every actions. Makes me to built firm relationships. And to cultivate new ideology. I leant when to trust and when not,and benefits of goal settings, Key ideas about deception, effective speaking...

This course helped me a lot. Many a times I was able to relate to the teachings ang examples and other times I was left thinking, pondering over the lessons and consequences. It will definitely help me being a better version of myself. Thanks to Coursera to introducing us to such a wonderful course

Quite useful though in some cases quite general. Very easy to follow the presenter. The idea of the course is to get some take-away points and start practicing them in your daily life. So don't expect to become a professional communicators but rather expect some useful ideas. Thank you!

This course is incredibly realistic and awesome. It gives different psychological approaches to solving several different niggling issues as 'how to gain trust' and 'detection deception'. However, some points expatiated I think could be viewed more relatively. Especially signalling.

Back to basics course on communication. Well developed modules as communication is not just jargons, vocabulary but also about building a relation. The faculty Prof. Maurice is extremely knowledgeable and well researched on the topic.

Very interesting. From my point of view, it offers a good grasp of the theorethical basis which underlies the different phenomena explained and good practical stories which illustrate them. I enjoyed it and recommend it.

Through several examples, the course explains a lot of the ins and outs of communication. It is well built and consistent, focusing on ways to understand and enhance how to communicate in a constructive manner.

Although the course deals with very important topics about communication in different settings, especially in business, it does not integrate these concepts with the other courses in this specialization.

Decent course. Good basic understanding. However, some of the examples left us hanging ie what about the Cop who convinced the suspect to plead guilty - how did he do it, why only in half hour?

The course covers very important and interesting topics in a very accessibe way. I would like to get more practical tips on how to implement what is tought in a real life.

Very informative, but I would have liked some more practical experience or exercises. The many examples given were very illustrative though. Good course.

Almost all materials were incredibly useful, apart from the Goals section in Week 4 - I didn't really find a connection with communicating effectively.

I really enjoyed the videos and the case studies/ stories presented in the videos, they really help me understand the concept in a real life manner.

it is a great course and has alot of information in it, it opens your mind to a new aspects that you didnot know that it exists .

Way too much information. I feel it needed to be two courses rather than one. Otherwise, really good content. Thank you.

This course was very informative for me. I learned some useful information that's gonna help me a lot in the workspace.

The presenter is really good. I wish if there was more connection between various topics talked about in this course.

Could be more focused on communication skills

Video examples of excellent communicators would also help and inspire

Engaging lectures that help you consider and apply ideas people use every day in a more conscious, structured way.

Good course for the theory on the different elements that influence our personnal and workplace communication.

I think the course could be improved by adding some exercises so that students can practice what they learn.

Interesting and well structured course. Clear explainations, very useful the examples from news.

Quite an interesting course. Provides perspective on our daily lives and communication.

it was a good journey to learn different techniques of communication with the course.