Chevron Left
Back to Improving Communication Skills

Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,796 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

MG

Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

SP

Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

Filter by:

351 - 375 of 462 Reviews for Improving Communication Skills

By ĐẶNG P S

•

Jun 14, 2021

great !!

By Myles t

•

Jun 10, 2020

LOVED IT

By Funda C

•

Apr 8, 2020

Great! T

By Amr G Q M

•

Aug 6, 2018

exellent

By Ehikhamhen A

•

Sep 2, 2020

Awesome

By Rindorindo C

•

May 11, 2020

Great!!

By Manoj I

•

Jul 1, 2018

love it

By Srivatsa H

•

May 21, 2020

Thanks

By Ayasha R

•

Apr 14, 2020

Superb

By Pham T T

•

May 6, 2020

Great

By Mutthiyala a K r

•

Apr 15, 2020

Great

By Shreyansh K

•

Jun 22, 2019

great

By oseni d o

•

Mar 24, 2019

Wow!?

By Kevin T

•

Apr 19, 2020

good

By Silvia K

•

Apr 19, 2020

nice

By Deleted A

•

Apr 17, 2020

good

By Chau T K

•

Jul 19, 2019

good

By Hoàng Đ T

•

Dec 4, 2017

Good

By JUSTIN C N

•

Aug 19, 2017

NICE

By Jill L

•

Jun 16, 2020

NA

By lisbeth l o

•

Nov 12, 2018

ex

By Aaron

•

Jun 22, 2020

g

By huang x

•

Jun 19, 2020

V

By Naif M A

•

Jul 29, 2018

5

By FEDRO A S M

•

Jul 11, 2018

G

Coursera Footer

Learn Something New

Popular Data Science Courses

Popular Computer Science & IT Courses

Popular Business Courses

Coursera

Community

More

Learn Anywhere
Placeholder
Placeholder
Placeholder