Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania
About the Course
Top reviews
ND
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
MA
Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
2276 - 2300 of 2,334 Reviews for Customer Analytics
By Katelyn J
•Oct 9, 2015
Interesting assortment of professors but very little interaction in the course. Just 4 quizzes. Not very helpful for building a deep understanding of the material.
By Kaela W
•Nov 12, 2015
Gave theoretical information but no practical, applicable information to use and help me do my job better. Quizzes didn't match information covered in videos.
By Anil K
•Jan 13, 2016
I found this course to be very theoretical. Could have used some customer analytical examples to segment customers and any other similar applications.
By Pedro M
•Jun 18, 2016
Great course, great content, I really like this course. But if English is not your first language, the exams are crafty enough to be in trouble...
By Prateek S
•Oct 22, 2016
Not helpful just provides only some basic insights. Not expected such type of course content, it could be more enriched in the course content.
By Shikhar V
•Dec 9, 2015
Wasn't practical and I couldn't take away many learnings from this course. Would have liked some hands on real world problems to work on.
By Mia Z
•Feb 18, 2018
Too high level and there's no detail tools and exercise for analytics. I felt I didn't learn much after this course. Quite disappointed.
By Lauri S
•Apr 10, 2016
While these courses have interesting subjects, the content is very light, requires little effort and hence results in little learning.
By sebastien k
•Sep 26, 2017
Good introduction to get an helicopter view on the topic.
Lacking of hands on exercises and explanation of more advanced concepts.
By Cackowska D
•Feb 11, 2017
it was quite difficult to follow , due the language barrier and it was only overview , they could gave a bit more informa
By Manoj J
•Aug 6, 2016
I was expecting some models will be designed and solved in the class sessions. But the lectures contain only theories.
By Hussein M
•Jul 25, 2020
the course is introduction and it's not deep , i felt bored actually plus i was afraid form the Indian professor
By Ananth V B
•Feb 8, 2017
Lots of theory and concepts, but little in the way of how to solve customer analytics problems yourself.
By Hugo S C
•Nov 30, 2020
The material is very superficial and there is not much practice; all quizzes are conceptual only.
By Gladys L
•Dec 26, 2016
Compared to Operations Analytics class, this class does not provide as much applicable skills.
By Noel F
•Jan 25, 2016
Very high level course, interesting as a background but doesn't really deep dive in any topic.
By Harsh P
•May 22, 2020
Need some practical application assignments instead of a quiz!
By Ian L
•May 21, 2022
Outdated, and very few applicable lessons on today's market.
By Semen G
•Nov 22, 2020
Субтитры не работают, тесты в любом случае на английском
By Daniel A
•Oct 24, 2019
It did not satisfy my thirst for knowledge on this topic
By Vyacheslav Z
•Mar 18, 2019
Too basic. Rather an overview, than an actual course
By Maria K
•Oct 14, 2020
Maybe could be more extensive and profound
By Jonathan Z
•Feb 6, 2016
Almost no practical application
By Timothy D
•Jan 17, 2019
Not enough real world examples
By Svetlana K
•Sep 22, 2018
Outdated slides and lectures
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