Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania
About the Course
Top reviews
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
2026 - 2050 of 2,173 Reviews for Customer Analytics
By Javier J
•A lot of Profs self-promotion with little substance, no math and an just guessing on the quizzes.
By Gopalji T
•Should have more technical analysis level details to perform some analysis and check the outcome
By Rubén S F
•Although it is quite basic, it is a good starting point for someone new in Customer Analytics
By Akshay B
•It is a good course about the usage and the application of Analytics in real world problems.
By Daniel P
•Boring.
too much talk about the same thing. Online courses must be faster, in my opinion...
By Andrei M
•Teach what your exam - exam what you teach. Week 3 is especially horrible in this term :(
By Febiana N R
•Week 3 are hard to understand and it is like built for someone with marketing background
By Pallavi G
•Great learning experience, although it could be more practical from the very beginning.
By Adarsh
•Could have been in a detailed manner and more study material should have been provided
By Borisov P
•I think we could jump in theory a bit faster, week 1 and 2 are basically introductory.
By Pedro H d M H
•The first week is the only one that is really worthy. The others are too superficial.
By Gagan M
•Exercises were fine, but some more detailed reference material would have been great.
By Ahmed M
•i believe with more recent and new case studies on the tech-companies would be great
By Osman C
•Me gustaría ver más ejercicios numéricos, para poder aplicarlos en nuestros trabaj
By Ebad A
•Overall a good course but I felt that parts of it were too theoretical and long.
By Abhinav A
•Focuses more on what is there in Customer analytics than how is analytics done.
By Erika C
•Good theory, zero practice or info on how to build, run regression or models.
By Ch F
•Good overview course but some information is too topline & already outdated.
By Yuduan L
•The course structure is good. If there is more real cases, it would be good.
By Raoul G
•Very much bird eye view. Not a lot of detail. A lot of obvious statements.
By Nicki R
•Some parts were heavy in math, but without explanation. Otherwise, great!
By PRABHAT K
•Including a few calculations will help in understanding the core concepts
By Daniel C
•Some errors on video of prescriptive analytics. Not so practical course.
By Anoop V
•Expected to do some hands-on exercises on data sets to derive insights.
By Anubhav K S
•The course could have given more insights on the current age examples.
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