Learner Reviews & Feedback for Managing Social and Human Capital by University of Pennsylvania

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The course was a bit less detailed than the previous two courses in the Business Foundations Specialty.

Each of the professors has a different presentation style, I thought that one style was better suited to this format, while the other style was likely better suited to an academic classroom format.

Would have appreciated more specific feedback about my scores on the quizzes.

Overall the material was interesting and the course was worthwhile.

The course was very informative for people who don't have any background in business. It gives great insight on the various organizational structures, and it does a great job of explaining what a company has to go through if they want to lead a significant change within their organization. There were some typos that I noticed on some of the slides, however, it was overall a great course to take.

Course provides a good overview of managerial decision making, change management and human resource management. Professors Cappelli and Useem have discussed several good case studies in this course. For Example: Toyota Production System Vs. GM, Charles Schwab decision making, US Marine Corp, JPL and Cisco, It was worth of my time. I exposed to several new concepts and theories to ponder.

Great examples. Thank you! I've learned a lot in such a short time! I would definitely recommend the course to others. The only downside of the course: Sometimes, the quiz questions seem to cover trivial topics and not get at the profound underlying principles. (E.g. Week 4 - Quiz. What was the organizational structure of Rose Company? This is purely a memory test.)

I think this is an excellent, short course. Some of the videos are edited poorly so pieces of stories are missing, but having the two professors and all the good stories and examples makes for very interesting lessons. I think this course is packed with good material, and I would have appreciated more material. There are always similar courses.

The first two weeks are really good with the old techniques of classroom teaching with the help of slides. Great examples explained there. The next two weeks are totally different with the minimal use of slides and theories explained through drawn out real life events/ companies decision. A very useful course in the end.

Este curso prove uma fonte razoável de gestão sobre pessoas e estruturas organizacionais. Senti que faltaram mais exemplos atuais que pudessem ser relacionados aos dias de hoje. No overall, muito boa a provocação para utilizar as teorias no dia a dia, entretanto, com poucos referenciais teóricos.

I find examples of decision making very useful and interesting. At the same time, I felt a lack of structured knowledge. Some ideas could be expressed shorter, probably. Nevertheless, the course is good and professional. Would be nice to have some practise tasks, though.

This is a pretty good course. Most of the ideas and principles taught should be "common sense" to anyone who has dealt with people and/or led teams before. Unfortunately, corporate leadership in most cases ignore the basic principles of and don't implement them either.

Well designed and informative course overall. Expanding with a little more content on external aspects of social capital (e.g., applications for dealing with customers, partners, etc.) and on strategic workforce planning would be helpful.

The actual course was quite good. Did not particularly like the quizes, as the questioning did not test insight, but blunt facts (almost to the degree of "what was the second thing John said"). Would recommend, but not for a certificate.

I really liked the way the professors explain this subject which i ve never heard before, I mean all of us know human resources and their tasks but not all the studies and the thoery concerning the management of the individuals.

While the case studies in the course are quite interesting, a lot of improvements can be made... I feel the effort from the professors can be greater when I compare this course to the previous two courses in the specialization.

This was an interesting course with lots of useful information. However, especially Professor Useem's lectures occasionally felt rambling rather than carefully presented. More careful scripting would have been great here.

I found the course fascinating. I wish we had more information and longer videos.

Also, I would have liked the video transcripts to have been edited before passing on to students. So many mistakes and misspellings.

Good info, a bit vague in terms of what needs to be deeply absorbed, and what is simply examples.

The last guy took a bit long to get to his points, but overall the two were pleasant to listen to, and intelligent.

Much of the content is too anecdotal, but in a good way. Thus the four stars. However, more detailed coverage of the points on the slides, or at least more references for further study, will improve the course.

Overal this course is quite useful to me, and I think it will be better if we can go into more details of current workplace examples, such as the success and failed stories of leading organizational changes.

Faculty were quite articulate in explaining ideas and the content was also at par. Would help if there was more focus on Social Capital and more real life examples on disruptive org structures in start ups.

I really enjoyed learning the course. i wanna thank the instructors for the hard work they've done , to help me achieve more knowledge and skills based on managing social and human capital.

Its basically understanding the human behavior ,yes it has some amazing examples which will make you wonder a lot . So its a sweet little course in this business foundation specialization.

Very good quality content with a lot of real-life examples. Although I have seeked more evidence-based ideas to take away. I mean moe theory that could be jused in real life