Elie Palima account profile

In 2021, I paused my freelancing career to pursue my passion for sustainable farming. I founded and operated a lettuce farm where I managed every aspect of the business—from production and quality control to branding, sales, marketing, and delivery. This experience strengthened my skills in operations management, customer relationship building, and local market strategy.

I designed and developed advanced AI agents using n8n to automate lead generation and technical support workflows. These conversational agents were capable of handling real-time inquiries and providing accurate answers to complex technical questions. I also implemented a Retrieval-Augmented Generation (RAG) system to enhance response quality with context-rich information. Through these solutions, I helped reduce manual workload and significantly improve customer engagement.

I had the pleasure of working with Yogahealer, one of my all-time favorite clients. I was hired to manage their Infusionsoft (Keap) account and support their course launches, sales campaigns, and marketing initiatives. I also contributed to course delivery and backend operations as needed. I worked directly with and reported to the CEO, Cate Stillman.