Rafael J. Santillana L. account profile

Personal details

Rafael J. Santillana L.

Highlights

IBM IT Scrum Master_logo

IBM IBM IT Scrum Master Professional Certificate

Google Data Analytics_logo

Google Google Data Analytics Professional Certificate

Google Data Analytics_logo

Google Google Data Analytics Professional Certificate

Highlights

IBM IT Scrum Master_logo

IBM IBM IT Scrum Master Professional Certificate

Google Data Analytics_logo

Google Google Data Analytics Professional Certificate

Google Data Analytics_logo

Google Google Data Analytics Professional Certificate

Work preferences

Desired roles

IT Project Manager

Additional info

Links & Resume

Accomplished Project Management specialist with 6 years of experience driving successful initiatives in the telecom sector. Expertise in managing complex infrastructure and telecommunication projects—streamlining processes, and enhancing team collaboration, resulting in accelerated revenue growth and continuous improvement. Proficient in project planning and delivering high-quality documentation, ensuring effective communication with stakeholders, scrum team, product owners, and customers.

Experience

Projects

Google Data Analytics Capstone: Complete a Case Study preview image

Google Data Analytics Capstone: Complete a Case Study

This case study was the Capstone Project for the Google Data Analytics Professional Certificate, Course 8 "Google Data Analytics Capstone: Complete a Case Study".

Category: Interviewing Skills
Category: Spreadsheet Software
Category: Data Analysis
Category: Data Storytelling
Category: Data Processing
Category: Business Analytics
Category: Data-Driven Decision-Making
Category: LinkedIn
Category: Case Studies
Category: Google Sheets
Category: Analysis
Category: Analytical Skills
Category: Research Reports
Category: Artificial Intelligence
Category: Analytics
Category: Data Cleansing
Category: Google Analytics
Category: Portfolio Management
Category: Data Visualization
Category: Data Visualization Software

•Completed August 2025

Work history

Specialist Project Management at AT&T

(March 2024 - March 2025)

Role focused on managing telecommunications infrastructure projects within a center of excellence, emphasizing process improvement, risk mitigation, and cross-functional collaboration to ensure timely and successful delivery while minimizing cancellation rates and enhancing team productivity.

Sr Associate Customer Project Delivery at AT&T

(April 2022 - February 2024)

A project management role focused on leading large-scale projects within the enterprise market, ensuring high customer satisfaction through effective collaboration, comprehensive documentation, and proactive communication with stakeholders.

Education

Credentials

IBM IT Scrum Master_logo

IBM IBM IT Scrum Master Professional Certificate

Category: DevOps
Category: Software Engineering
Category: Computer Programming
Category: Programming Principles
Category: Software Engineering Tools

Completed August 2025

Google Data Analytics_logo

Google Google Data Analytics Professional Certificate

Category: Data Analysis
Category: R Programming
Category: SQL
Category: Spreadsheet Software
Category: Business Analysis

Completed August 2025

Google Data Analytics_logo

Google Google Data Analytics Professional Certificate

Category: Data Analysis
Category: R Programming
Category: SQL
Category: Spreadsheet Software
Category: Business Analysis

Completed August 2025

Courses

IBM_logo

IBM · Course

Hands-on Introduction to Linux Commands and Shell Scripting

Category: Database Administration
Category: Cross Platform Development
Category: System Programming
Category: Amazon Web Services
Category: Computer Programming

View certificate

Completed September 2025

IBM_logo

IBM · Course

Getting Started with Git and GitHub

Category: Mergers & Acquisitions
Category: Software Engineering Tools
Category: Software Engineering
Category: Collaboration
Category: Leadership and Management

View certificate

Completed September 2025

IBM_logo

IBM · Course

Developing AI Applications with Python and Flask

Category: Software Testing
Category: Python Programming
Category: Web Development
Category: Software Testing
Category: Software Testing

View certificate

Completed September 2025