Not every problem calls for systems thinking, and not every problem can be definitively solved. Designed for professionals working in organizations, this course explores where systems thinking belongs and how it can help you approach complex, interconnected challenges in work and life.

You’ll examine the foundations of systems thinking, compare different types of thinking, and learn to recognize when a systems perspective is appropriate. You’ll explore how paradigms and blind spots shape the problems people notice, investigate wicked problems that resist straightforward solutions, and consider how your own perspective and actions can become part of the systems you are trying to change. By connecting these concepts to personal and professional experiences, you’ll be prepared to articulate the relevance, and appropriate place, of systems thinking in organizational life.