Microsoft

Microsoft Generative AI Operations (GenAIOps) Professional Certificate

Microsoft

Microsoft Generative AI Operations (GenAIOps) Professional Certificate

Operationalize GenAI on Microsoft Azure.

Design, deploy, and govern enterprise generative AI solutions using Microsoft Azure's AI platform.

 Microsoft

Instructor: Microsoft

What you'll learn

  • Design complete GenAIOps operating models integrating DataOps, PromptOps, RAGOps, and automated evaluation on Azure.

  • Build CI/CD pipelines with automated evaluation gates and progressive deployment strategies using Azure tools.

  • Deploy and monitor production GenAI solutions with distributed tracing, LLM-specific quality monitoring, and observability dashboards.

  • Implement governance, token-based cost management, content safety, and multi-agent operational frameworks for enterprise AI.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

September 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your career with in-demand skills

  • Receive professional-level training from Microsoft
  • Demonstrate your technical proficiency
  • Earn an employer-recognized certificate from Microsoft

Professional Certificate - 5 course series

GenAIOps Foundations & Data Operations

GenAIOps Foundations & Data Operations

Course 1, 8 hours

What you'll learn

  • Explain the key differences between MLOps and GenAIOps and apply the Microsoft GenAIOps Maturity Model to assess organizational readiness.

  • Map the GenAIOps operating loop to Azure tools and select appropriate accelerator templates for different solution types.

  • Design DataOps workflows for grounding data, including ingestion pipelines, chunking strategy versioning, and index maintenance.

  • Implement data freshness SLAs, right-to-be-forgotten controls, and grounding content validity audits for compliance requirements.

Skills you'll gain

Category: Data Pipelines
Category: Data Governance
Category: Retrieval-Augmented Generation
Category: Embeddings
Category: MLOps (Machine Learning Operations)
Category: Solution Architecture
Category: Technology Roadmaps
Category: Data Quality
Category: Data Analysis
Category: Model Evaluation
Category: Cloud Computing
Category: Data Maintenance
Category: Data Validation
Category: Continuous Monitoring
Category: Information Technology
Category: Vector Databases
Category: OpenAI
Category: Generative AI
Category: Data Science
Category: Enterprise Architecture
Prompt, RAG & Evaluation Operations

Prompt, RAG & Evaluation Operations

Course 2, 10 hours

What you'll learn

  • Design prompt versioning frameworks with variant experimentation, A/B testing methodology, and governance controls using Microsoft Foundry.

  • Execute structured RAG pipeline experiments across chunking, embedding, and retrieval configurations using the Azure OpenAI Evaluation SDK.

  • Build automated evaluation frameworks with quality and safety thresholds and human-in-the-loop review processes.

  • Design fine-tuning operations, including dataset versioning, LoRA configuration, model registry, and evaluation against baseline.

Skills you'll gain

Category: Development Testing
Category: Embeddings
Category: Generative AI
Category: Model Deployment
Category: OpenAI
Category: Software Development
Category: Large Language Modeling
Category: Data Science
Category: Computer Science
Category: Machine Learning
Category: Prompt Patterns
Category: MLOps (Machine Learning Operations)
Category: Retrieval-Augmented Generation
Category: Verification And Validation
Category: Prompt Engineering
Category: Responsible AI
Category: Fine-tuning
Category: Decision Intelligence
Category: Prompt Engineering Tools
Category: Model Training
CI/CD, Deployment & Observability

CI/CD, Deployment & Observability

Course 3, 12 hours

What you'll learn

  • Design AI CI/CD pipelines with evaluation gates, environment promotion, and rollback using GitHub Actions or Azure DevOps.

  • Implement progressive deployment strategies using Azure API Management as an AI gateway with blue/green, A/B, and canary rollout configurations.

  • Deploy GenAI orchestration logic across managed endpoints, Azure Container Apps, and Foundry Agent Service with versioning and dependency management.

  • Build observability architectures with distributed tracing and LLM-specific monitoring for hallucination, drift, and quality degradation.

What you'll learn

  • Design FinOps governance with token cost modeling, per team chargeback, and cost optimization using Azure API Management.

  • Implement AI governance architectures with unified access layers, RBAC-based model access policies, and audit logging for compliance.

  • Configure content safety operations, including filter profiles, Prompt Shield, and incident response workflows with severity classification.

  • Synthesize a complete end-to-end GenAIOps operating model and assess its maturity using the Microsoft GenAIOps Maturity Model.

Launching Your GenAIOps Career

Launching Your GenAIOps Career

Course 5, 1 hour

What you'll learn

  • Articulate GenAIOps skills and experience for GenAIOps Engineer, ML Platform Engineer, and AI Solutions Architect roles. 

  • Prepare application materials including portfolio, resume, and LinkedIn profile tailored to AI platform and operations roles.

  • Demonstrate interview readiness for GenAIOps positions across technical screening, system design, and behavioral formats.

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

 Microsoft
428 Courses2,877,326 learners

Offered by

Microsoft

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.