Microsoft

Microsoft HR Manager Professional Certificate

Microsoft

Microsoft HR Manager Professional Certificate

Become a Modern HR Leader.

Build strategic, data-driven HR skills using Microsoft tools to lead with confidence.

 Microsoft

Instructor: Microsoft

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
Advanced level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Advanced level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Navigate and configure HRIS systems while ensuring accurate workforce data management

  • Build HR dashboards in Power BI and apply AI tools to analyze and present workforce insights

  • Design automated HR workflows using Outlook, Teams, SharePoint, and Power Automate

  • Lead strategic HR initiatives using coaching frameworks, succession planning, and data-informed decisions

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

May 2026

91%

of learners achieved a positive career outcome

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Advance your career with in-demand skills

  • Receive professional-level training from Microsoft
  • Demonstrate your technical proficiency
  • Earn an employer-recognized certificate from Microsoft

Professional Certificate - 6 course series

HR Data and Technology

HR Data and Technology

Course 1, 9 hours

What you'll learn

  • Navigate HRIS systems to complete common transactions, including data entry, contact updates, and time-off requests

  • Generate and validate HR reports using Power BI dashboards and cross-reference data across systems to ensure accuracy

  • Build HR metrics dashboards that visualize turnover, time-to-hire, and engagement data for stakeholder presentations

  • Configure HRIS modules with eligibility rules and approval workflows to automate HR processes

Process & Policy Execution

Process & Policy Execution

Course 2, 7 hours

What you'll learn

  • Communicate HR policy updates effectively using Microsoft Outlook and Teams, including tracking engagement and following up with non-responders

  • Distribute policies and track acknowledgments through Teams announcements and e-signature integrations

  • Automate HR document workflows using Power Automate and monitor flow performance to ensure reliability

  • Apply root cause analysis using the 5-Whys technique to diagnose and resolve HR process problems

Employee Development & Well-Being

Employee Development & Well-Being

Course 3, 9 hours

What you'll learn

  • Apply emotional intelligence techniques to recognize workplace emotions, manage your own reactions, and build a reflective EI practice

  • Demonstrate empathy in 1-on-1 conversations using the Feel-Need-Request framework and facilitate team empathy circles

  • Deliver effective feedback using the Situation-Behavior-Impact (SBI) framework and measure your impact through post-feedback surveys

  • Conduct coaching conversations using the GROW model enhanced by AI-generated questions and evaluate effectiveness through structured feedback

Al-Driven HR Operations

Al-Driven HR Operations

Course 4, 5 hours

What you'll learn

  • Draft HR content using generative AI with effective prompting techniques and human editing best practices

  • Measure AI efficiency gains by benchmarking AI-assisted work against manual processes

  • Design automated hiring and onboarding workflows using Power Automate with continuous improvement based on run data

  • Implement AI-powered self-service tools for routine HR inquiries using Microsoft Copilot and chatbots

Strategic HR Leadership

Strategic HR Leadership

Course 5, 6 hours

What you'll learn

  • Model Microsoft leadership principles (Create Clarity, Generate Energy, Deliver Success) and gather feedback to continuously improve

  • Make retention decisions using AI attrition-risk insights and refine your approach through bi-annual reviews

  • Lead organizational change using structured communication plans and stakeholder engagement strategies

  • Build succession plans with accurate readiness assessments calibrated by promotion outcomes

Launching Your HR Manager Career

Launching Your HR Manager Career

Course 6, 1 hour

What you'll learn

  • Articulate your HR Manager skills and experience using clear, structured examples

  • Build a professional resume and LinkedIn profile that highlights Microsoft tools and AI capabilities

  • Apply the STAR method to create strong, results-driven interview responses

  • Develop compelling resume bullet points that quantify impact and showcase key skills

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

 Microsoft
326 Courses2,555,560 learners

Offered by

Microsoft

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.