Supply Chains are made up of a network of companies from the initial raw materials to the ultimate consumer of the finished product. Within this network of companies, there are three ongoing flows: products, information, and finances. To properly understand and manage the supply chain, you need to understand all the flows. If you do not consider all of the flows, you will miss opportunities or sub-optimize parts of the supply chain.

The third of five courses in this specialization will focus on Operations Excellence. You will learn how the internal flow of products, information, and finances into the company facilitates the supply chain. It will consist of four modules, which will cover the following topics: internal product flow; internal information flow; internal financial performance; and finally the capstone case study. You will have lectures, readings, and discussions with your peers for each topic, as well as a practice quiz in each lesson. At the end of each module, you can put your knowledge to the test and take a graded quiz. The Capstone Analysis module contains a real-life case analysis, as well as a supply chain management project that will enable you to be an expert on a company of your choosing.