In today's regulated workplace, fair lending compliance, employment law and inclusive decision-making are no longer optional competencies, they are core business responsibilities. This online compliance specialization prepares managers, HR professionals, compliance officers and business leaders in financial services and regulated industries to meet those responsibilities with confidence.
Across 8 practical courses, you will gain working knowledge of critical federal compliance regulations, including the Equal Credit Opportunity Act (ECOA), Service Members Civil Relief Act (SCRA), Unfair, Deceptive, or Abusive Acts and Practices (UDAAP), Telephone Consumer Protection Act (TCPA), Americans with Disabilities Act (ADA) and Community Reinvestment Act (CRA), along with employment law for managers and protections against financial elder abuse.
You will learn to apply fair lending laws and identify discrimination risk in credit decisions, navigate employment compliance across hiring, performance, and termination, support workplace inclusion, reduce regulatory risk through consistent documentation, and lead compliant decisions across the employee and customer experience.
No prior legal or compliance background is required. Designed for professionals in financial services, people management, and regulated industries, this specialization builds commitment to embedding compliance, fairness, and inclusion into everyday practice.
Applied Learning Project
Throughout this specialization, learners engage with scenario-based activities drawn from real workplace and financial services contexts. Each course presents practical situations, from evaluating a lending decision under ECOA, to navigating an ADA accommodation request, to identifying UDAAP risk in a marketing disclosure and challenges learners to apply the correct framework, not just recall the rule.
These applied exercises develop the judgment needed to recognize compliance risk early, respond appropriately, and document decisions in a way that supports organizational accountability. Learners will practice policy application, issue escalation, and inclusive decision-making across roles including managers, loan officers, compliance teams, and customer service leads, building the applied confidence that translates directly to the workplace.
