This course introduces you to the transformative potential of Generative AI (GenAI) in driving business process automation, empowering you to design intelligent workflows that enhance efficiency, productivity, and decision-making across various functions.
Generative AI for Workflow Automation
Generative AI for Workflow Automation
This course is part of Generative AI for Automation Specialization
Instructor: Edureka
Access provided by BML Munjal University
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Identify high-value GenAI use cases in business process automation.
Design and implement cross-functional automation solutions across different businesses.
Build and deploy advanced GenAI-powered conversational agents.
Measure, optimize, and scale GenAI workflows using relevant KPIs.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
Recently updated!
August 2025
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the Generative AI for Automation Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 4 modules in this course
This module introduces the role of Generative AI in automating business processes, highlighting its integration into workflows, benefits for enterprises, ROI measurement, and high-value use cases that improve efficiency and productivity.
What's included
14 videos6 readings4 assignments1 plugin
This module focuses on how GenAI enhances IT operations, DevOps, and HR functions, automating tasks like monitoring, recruitment, and onboarding while teaching the design of cross-functional automation solutions.
What's included
14 videos4 readings4 assignments
This module covers building and deploying GenAI-powered conversational agents, exploring advanced capabilities like multimodal interactions and personalization, and integrating these agents into business workflows for measurable impact.
What's included
10 videos7 readings4 assignments
Conclude the course by reviewing key concepts across automation workflows using Gen AI. This module includes a graded knowledge check, a comprehensive course summary, a practice project and a graded project focused on Gen AI automation.
What's included
1 video1 reading2 assignments1 discussion prompt1 plugin
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Explore more from Data Science
Âą Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.