Cisco Learning and Certifications

Understanding Cisco Collaboration Foundations Specialization

Cisco Learning and Certifications

Understanding Cisco Collaboration Foundations Specialization

Develop Expertise in Unified Communications.

Build Cisco collaboration skills in tech, endpoints, dial plans, accessories, and maintenance.

Mai Vang

Instructor: Mai Vang

Access provided by Campus BBVA

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand Cisco user and endpoint collaboration, codecs, and call signaling protocols to enhance communication

  • Administer user accounts, configure features, and design dial plans for call routing in Cisco Unified Communications Manager

  • Configure and manage media resources, video endpoints, and Cisco Unity Connection integration

Details to know

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Taught in English
Recently updated!

December 2025

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Specialization - 6 course series

Cisco Collaboration Foundations

Cisco Collaboration Foundations

Course 1, 4 hours

What you'll learn

  • Deploy and manage Cisco collaboration solutions in on-premises, cloud, and hybrid environments

  • Understand voice and video fundamentals, including codecs and SIP signaling for effective communication

  • Manage users with CUCM, configure settings, and integrate with Active Directory

Skills you'll gain

Category: Role-Based Access Control (RBAC)
Category: Cloud Deployment
Category: Cloud-Based Integration
Category: Internal Communications
Category: Network Troubleshooting
Category: User Provisioning
Category: Media and Communications
Category: Identity and Access Management
Category: Active Directory
On-Premises Cisco Collaboration Solution

On-Premises Cisco Collaboration Solution

Course 2, 6 hours

What you'll learn

  • Design and deploy resilient Cisco collaboration systems using advanced redundancy and clustering models

  • Configure, optimize, and secure network services and endpoints for seamless unified communications

  • Implement and manage dial plans, call routing, and granular call control for cost-effective operations

Skills you'll gain

Category: System Configuration
Category: Network Administration
Category: Network Routing
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Troubleshooting
Category: Network Monitoring
Category: System Monitoring
Category: Communication Systems
Category: Scalability
Category: Telecommunications
Category: Network Planning And Design
Category: Wide Area Networks
Category: Network Performance Management
Category: Network Protocols
Category: Application Deployment
On-Premises Applications and Media Resources

On-Premises Applications and Media Resources

Course 3, 5 hours

What you'll learn

  • Configure, manage, and optimize media resources—like conferencing devices, codecs, and Music on Hold—for reliable enterprise communications.

  • Integrate Cisco Meeting Server with Unified Communications Manager using secure SIP trunks and advanced conferencing methods

  • Deploy and secure Cisco IM & Presence, set up scalable clusters, and enable advanced messaging, voicemail, and compliance features

Skills you'll gain

Category: Communication Systems
Category: Session Initiation Protocols
Category: System Configuration
Category: Network Administration
Category: Network Protocols
Category: Configuration Management
Category: Digital Communications
Category: Application Deployment
Category: System Implementation
Category: Real Time Data
Category: Systems Integration
Category: Email Automation
Category: Telecommunications
Category: Cloud Deployment
Category: Scalability
Category: Collaborative Software
Cisco Collaboration Edge Services

Cisco Collaboration Edge Services

Course 4, 3 hours

What you'll learn

  • Deploy and manage Cisco Expressway—C/E for secure, scalable remote and mobile collaboration—no traditional VPN required

  • Configure Expressway Zones, implement call routing and certificate-based security, and address toll-fraud prevention

  • Integrate Cisco Unified Border Element for secure VoIP, manage IP trunks, and connect with Webex and Microsoft Teams

Skills you'll gain

Category: Network Security
Category: Communication Systems
Category: Encryption
Category: Remote Access Systems
Category: Firewall
Category: Session Initiation Protocols
Category: Network Architecture
Category: Telecommunications
Category: Virtual Private Networks (VPN)
Category: Network Routing
Category: Cryptographic Protocols
Category: General Networking
Category: System Configuration
Category: Network Protocols
Category: Public Key Infrastructure
Category: Solution Architecture
Category: Wide Area Networks
Category: Collaborative Software
Category: Interoperability
Category: Authentications
Cisco Cloud Collaboration Solution

Cisco Cloud Collaboration Solution

Course 5, 6 hours

What you'll learn

  • Explore Webex platform essentials: manage meetings, calling, and messaging for secure team collaboration

  • Administer users, devices, and workspaces via Webex Control Hub, including directory sync and integrations

  • Configure advanced Webex Calling features, analyze usage data, and troubleshoot for optimal performance

Skills you'll gain

Category: Collaborative Software
Category: User Provisioning
Category: Cloud-Based Integration
Category: Network Troubleshooting
Category: Cloud Solutions
Category: Control Panels
Category: Dashboard
Category: Telecommunications
Category: System Configuration
Category: AI Integrations
Category: Enterprise Architecture
Category: Identity and Access Management
Category: Registration
Category: Inbound Calls
Category: User Accounts
Category: Systems Integration
Category: Okta
Category: Call Center Experience
Category: Enterprise Application Management
Category: Azure Active Directory
Cloud and Hybrid Applications and Media Resources

Cloud and Hybrid Applications and Media Resources

Course 6, 3 hours

What you'll learn

  • Configure and manage Webex Voicemail, Edge Audio, and Video Mesh for seamless hybrid collaboration

  • Implement hybrid services like Hybrid Calendar, Message, Security, and Serviceability to unify user experiences

  • Apply best practices and step-by-step guidance for integrating and optimizing Cisco hybrid infrastructures

Skills you'll gain

Category: Cloud Deployment
Category: Cloud Management
Category: Cloud Security
Category: Network Monitoring
Category: Cloud-Based Integration
Category: Hybrid Cloud Computing
Category: Collaborative Software
Category: Security Controls
Category: Communication Systems
Category: Key Management
Category: Network Troubleshooting
Category: Security Management
Category: Cloud Computing
Category: Session Initiation Protocols
Category: Cloud Services
Category: Telecommunications
Category: Encryption
Category: System Monitoring

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Instructor

Mai Vang
Cisco Learning and Certifications
15 Courses3,293 learners

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