In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence. This short course is designed to teach you how to communicate with the people you work with in ways that shows confidence and gives them a sense of trust. By taking this course you will learn how to assert your influence and how you can use these skills to do things like resolve issues between people at work. At every job, there is bound to be a conflict that will arise, and by taking this course you will gain the communication skills you need to resolve them. By learning the interpersonal skills that this course will equip you with, you will gain some foundational skills that will pave the way for your success. This short course will provide you with the essential skills you need to be able to be able to successfully communicate and establish yourself with people in your professional life. The course is suitable for anyone who wants to learn, no matter how much experience you have. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
N
This was a very enlightening course which solves work related conflicts and how to manage interpersonal relationships especially in a professional environment
HN
very good course for the people who has to deal with people and put things into methodology and systematic and can measure the effectiveness
FQ
Excelente curso para interactuar con los equipos de trabajo y realizar networking profesional.
KF
Me gustó mucho, son herramientas esenciales para nuestro crecimiento como personas, adicional que nos enseña como relacionarnos con los demás
MZ
This course has helped me a lot in managing my communication and conflict management skills and much more
SV
Helpful to apply in corporate life to understand people more and we can correct the things where we lack
AT
interpersonal skills, its develpment for taking better decisions in my professional and personal life. Thank you.
JJ
Very informative set of information to help one navigate decison-making and addressing conflicts in the workplace.
LS
Tiene buenas herramientas, que uno debe practicar en el ámbito laboral para mejorar el ambiente laboral
KK
This course is an incredible course that i ever had. All the quotes and examples are crucial and worthy to take notes and utilize them in our services and career.
AT
The course has highlighted my communication style and to deal with conflict in an effective and process-oriented manner.
GD
Awesome training. There are lot of things which we required to understand and implement in day-to-day project. It will help us to deliver the work very smoothly.
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This was a very enlightening course which solves work related conflicts and how to manage interpersonal relationships especially in a professional environment
Awesome training.
There are lot of things which we required to understand and implement in day-to-day project. It will help us to deliver the work very smoothly.
I did not learn anything new and I feel like a lot of the time certain things were generalized. The course's structure was not ideal, they should have broken it down to multiple weeks or modules and multiple graded quizzes instead of making the learner take one quiz at the end. The voiceover on the videos was extremely monotone and they mostly just featured stock images. There were also a few typos in the readings.
Me gustó mucho, son herramientas esenciales para nuestro crecimiento como personas, adicional que nos enseña como relacionarnos con los demás
This was a life changing course. I have struggled with how to properly communicate my feelings without hurting the other party involved. Thank you so much
Enjoyed the course
The course has opened my mind and understanding of the power of interpersonal communication. The modules are very comprehensive, thank you Coursera for this opportunity to learn and earned certificate
This is an excellent course. It opened my eyes to critical takeaways to improve my communication with others.
Helpful to apply in corporate life to understand people more and we can correct the things where we lack
This course is very useful at personal level and make the way to be a professional communicator. Love
This course has exposed me to so many interpersonal skills that I lacked.
course content is very less.There should be some detailed course items instead of just touching the topic on the go.
Debe proporcionar información clara y relevante, además de contar con contenido actualizado y útil para sus usuarios. También es importante que sea responsive, es decir, que se adapte correctamente a diferentes dispositivos como computadoras, tablets o teléfonos móviles. Además, una buena página web debería ofrecer una experiencia positiva al usuario, brindando respuestas claras a sus preguntas y facilitando la interacción. En resumen, una buena página web logra satisfacer las necesidades y expectativas de sus visitantes de manera efectiva y agradable.
The course specifically focuses on improving communication abilities, leaving a lasting impression, and addressing challenges in a controlled and focused manner. I learned how useful interpersonal skills is to be utilized daily for communication and interaction with others. By developing these interpersonal skills, it can foster positive interactions and enhance my communication skills when working with others. And I like the practical problem-solving approach employed in the course .
The course on developing interpersonal skills was incredibly enlightening, pinpointing common mistakes even professionals make, such as miscommunication and lack of empathy. The instructors created a supportive environment, combining theory with practical exercises. This approach allowed for effective learning and growth in a structured way. I highly recommend this course for anyone looking to improve their professional relationships.
I recently completed a course on developing interpersonal skills, and it was an incredibly enriching experience. The course provided a comprehensive toolkit for effective communication, active listening, conflict resolution, and building strong relationships. The practical exercises and expert guidance made it highly engaging, and I feel more confident and capable in my interactions with others.
This is very helpful in terms of if I was to work overseas or among different people from different countries I would know how to approach and what to say and how to say it so that my communications is well accepted and it would not be dismissed and how to avoid conflict well said and put I applaud this course very deserving of anyone who is now especially going into the workforce
This course has absolutely uncovered growth areas and helped me realize and improve poor communication approaches I hardly ever paid attention to. I will always make reference to this as I commit to enshrining the principles and practice contained in it. I am already experiencing positive growth in my interpersonal Communication skills.
At first, I didn't really know what to think of it; but, further along in the course, i came to really appreciate the invaluable skills that I was learning, and how I could effectively utilize these skills at my work setting! I would definitively recommend this course! Well done, Coursera, and IBM!
Taking this course was an excellent option for me since it allowed me to gain a better grasp of dealing with people and myself in the job. This course will undoubtedly assist me in growing and advancing in areas where it is required.
Me ha resultado bastante enriquecedor todo el contenido apreciado así mismo me he podido identificar con un sin número de situaciones y considero que he tomado bastantes recursos para mejorar mi comunicación y asertividad. Gracias