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GenAI for Marketing and Customer Insights

Generative AI is revolutionizing marketing by enabling unprecedented personalization and data-driven decision making. This comprehensive specialization equips marketing professionals with practical GenAI skills to create targeted campaigns, analyze customer behavior, and drive business growth. Through 16 hands-on courses, you'll learn to leverage tools like ChatGPT, Google Ads AI, and analytics platforms to automate content creation, optimize customer journeys, and extract actionable insights from big data. You'll master AI-powered personalization at scale, from email marketing and social media campaigns to dynamic advertising and customer segmentation. Whether you're a marketing manager, data analyst, or digital marketing specialist, this program provides the strategic framework to integrate GenAI into existing workflows while maintaining ethical standards. By completion, you'll have built a portfolio of AI-enhanced marketing projects and gained expertise in emerging MarTech tools that position you at the forefront of marketing innovation.

Status: Campaign Management
Status: AI Personalization
IntermediateSpecialization

Top reviews across GenAI for Marketing and Customer Insights

S

Reviewed Mar 4, 2025

Great course with detailed insights into how to actually use AI to get great results.

MM

Reviewed Apr 15, 2025

WOW. Very nice course. I have got a better idea of what Sales team is looking for using GEN AI. but, I will secure another sales Job

SR

Reviewed Feb 26, 2026

Why am i not able to exit this and get it added tomy MDP

SD

Reviewed Oct 8, 2024

I love taking courses here on Coursera and will continue until to the end of time. This is a course that is good for future jobs.

KG

Reviewed Sep 24, 2024

I found the course extremely informative. It guided me in the best way possible. I'll implement the SEO strategies I learned here and see the results they bring.

VC

Reviewed Sep 1, 2025

I learned the GA4 tool for analyzing the date using Gemini or ChatGPT, but as I was seeing a detailed more about it, but course as a beginner was truly good

MS

Reviewed Jan 5, 2025

Gives a great framework for using GenAI for Digital Marketing

BC

Reviewed Mar 4, 2025

Learned a lot with this course. It was well structured, precise, and relevant to the topic. Outlined various ways of approaching the subject. Thank you so much.

BF

Reviewed Jul 6, 2025

The content is excellent. It was a little bit tricky to understand the English but well worth persevering.

OF

Reviewed Feb 15, 2025

Lots of insightful information. I liked the hands-on task as well!

Learner reviews across GenAI for Marketing and Customer Insights

Showing: 2 of 2

MITA
Course: Introduction to Generative AI Marketing
5.0
Reviewed Feb 22, 2025Course: Introduction to Generative AI Marketing
Tailizeth
Course: Introduction to Generative AI Marketing
5.0
Reviewed Jan 13, 2025Course: Introduction to Generative AI Marketing