This course introduces you to Jira as a day-to-day tool for tracking work, managing quality assurance processes, and maintaining traceable, auditable project records. Beginning with navigation and a working understanding of issue types and hierarchy, you will progress to practical practices for creating well-documented issues, using filters to find and manage assigned work, and building personal dashboards to monitor progress. The course covers core defect logging and linking techniques to ensure traceability, and walks learners through testing workflows and verification practices to confirm fixes.

Jira Issue Tracking and Quality Assurance

Jira Issue Tracking and Quality Assurance
This course is part of Jira Essentials: Beginner-Intermediate Mastery Professional Certificate

Instructor: Professionals from the Industry
Access provided by CEIIA - Centro de Engenharia e Desenvolvimento
Recommended experience
What you'll learn
Create well-documented issues and apply appropriate workflow transitions.
Execute manual test cases and document verification evidence.
Build a personal dashboard and export data for reporting.
Use issue linking and history to maintain traceability.
Skills you'll gain
- Verification And Validation
- Business Reporting
- Quality Assurance and Control
- Management Reporting
- Backlogs
- Test Case
- Automation
- User Story
- Report Writing
- Software Testing
- Analytical Testing
- Issue Tracking
- Generative AI Agents
- Quality Assurance
- Regression Testing
- Software Quality Assurance
- Product Quality (QA/QC)
- Jira (Software)
- Workflow Management
Tools you'll learn
Details to know

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March 2026
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There are 9 modules in this course
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