We will start this course by taking a bird’s eye view on healthcare: the perspective of the healthcare system as a whole. You will learn about the different systems that exist in the world, how these systems are shifting, and how well your own country performs compared to other countries in the world.

In this module we will descend from a system-level view to individual organisations: how are healthcare organisations managed, and in particular, how can we evaluate their performance? You will learn to answer these questions with the help of governance and organisational theories.

We have seen the system perspective and the individual perspective on healthcare governance. In this module, we turn our focus to whole networks, or the sum of all the collaborations between healthcare and other collaborations that jointly aim to improve health services. You will learn how to analyse and manage these networks using stakeholder and social network analysis skills.

In this final module, we will take the perspective of the healthcare professional. What characterizes their work, and how do they cope with the often stressful tasks they have to perform? And how is their work changing? You will learn what makes the work of healthcare professionals challenging, and how they strategically cope with these challenges.