The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management portfolio illustrating the nature of a specific conflict, the different roles of participants in the conflict and the significance of those roles, the perceived incompatible goals, power imbalances, and communication skills needed for the effective management of the conflict. Upon completing this course, you will be able to: 1. Create a well organized and complete case study 2. Analyze key organizational issues with an integrated action plan for conflict resolution 3. Identify appropriate communication skills needed for conflict resolution skills 4. Present a portfolio that incorporates concepts learned throughout the Specialization 5. Reflect on what you've learned throughout the Specialization
AV
This course gives much insight and deep understanding of the subject.
A
Great Course for anyone that needs help looking at conflict from all sides and not just how it pertains to you only
MM
This is an excellent course! I fully recommend to everyone, whether they are involved in conflict management work or not.
SS
Useful to understand the differents conflicts while handling the project & analyse to overcome the difficulties
MU
well structured material, recommend to anybody who would like to either get good guidance where to deep dive in conflict management topics
DD
I was assisted in my journey by this course and would recommend it.
AF
It was really insightful, interesting and absolutely educative. Thank you for lessons, the flexibility of the courses and thank you for the entire specialization.
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I had a very poor experience being graded by peers. Although the Capstone Project Assignment itself is EXCELLENT, the peer grading rubric is not. I was not fairly graded, and I am sure of this 100%.
Excellent opportunity to exercise the courses covered in the specialization. Thank you for offering this program. Please continue with such training, you are making a contribution to humanity.
Dr. Guillermo Pimentel
It was really insightful, interesting and absolutely educative. Thank you for lessons, the flexibility of the courses and thank you for the entire specialization.
well structured material, recommend to anybody who would like to either get good guidance where to deep dive in conflict management topics
This is an excellent course! I fully recommend to everyone, whether they are involved in conflict management work or not.
Great Course for anyone that needs help looking at conflict from all sides and not just how it pertains to you only
Excellent course and teacher. Congratulations!!
This is a very interesting course
Great Course
Good course
loved it.
It's really good opportunity to learn more about the environment inside the work and how to deal with the problems in a professional way
I was assisted in my journey by this course and would recommend it.
I learn from the course that. I believe no matter how hard and deep the conflict is. Through active listening, a constructive mindset, and intercultural understanding, we can change conflict from a threat and weakness to an opportunity and strength for the organization.
Useful to understand the differents conflicts while handling the project & analyse to overcome the difficulties
Muy bueno, una visión de la gestión de conflictos que incluye valores y que sirve incluso para la vida diaria.
It`s very ineteresting, usefull course. Thank You!
Makes you put into practice what was learnt
جيدة جدا وارجوا اظهار شهادتي المهنية
Excellent course thought me a lot