What you'll learn

Interpret product vs. process quality metrics and acceptance criteria.
Apply Lean Six Sigma tools like Pareto, scatter, and control charts.
Design process flows and recommend data-driven quality improvements.

Skills you'll gain

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Assessments

6 assignments

Taught in English

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There are 2 modules in this course

This course equips learners with the essential knowledge and practical skills to apply, analyze, and improve process quality using Lean Six Sigma principles. Starting with foundational concepts, participants will explore the benefits and significance of quality management, learn to differentiate between product and process quality, and interpret key metrics and acceptance criteria.

Building on this foundation, learners will construct and evaluate quantitative and graphical tools such as histograms, Pareto charts, scatter plots, run charts, and control charts to identify patterns, prioritize improvement areas, and monitor performance. They will also design process flow diagrams to visualize operations and utilize specialized Six Sigma software to support data-driven decision-making. By the end of this course, participants will be able to implement Lean Six Sigma methods confidently, assess process variation effectively, and recommend targeted improvements that enhance efficiency, reduce waste, and deliver measurable quality outcomes.

This module introduces learners to the fundamental concepts, tools, and techniques essential for understanding and applying Lean Six Sigma principles. Participants will explore both quantitative and graphical tools, examine the benefits of quality management, and learn how to measure quality in products and processes. They will also gain an understanding of common statistical measures and visual process analysis tools, enabling them to interpret data effectively and support process improvement initiatives.

What's included

8 videos3 assignments

8 videosTotal 42 minutes

Introduction to Quantitative and Graphical Tools2 minutes
Benefits and Significance of Quality Management9 minutes
Measuring Quality - Metrics and Acceptance Criteria7 minutes
Measuring Quality - Product and Process5 minutes
Quantitative Tools - Standard Deviation and Mean3 minutes
Graphical Tools - Histogram and Pareto Chart4 minutes
Graphical Tools - Scatter Plot and Fishbone Chart4 minutes
Graphical Tools - Flowchart and Run Control Charts4 minutes

3 assignmentsTotal 50 minutes

Foundations of Quality and Six Sigma Tools30 minutes
Understanding Quality and Its Measurement10 minutes
Core Quantitative and Graphical Tools10 minutes

This module focuses on the practical application of key Six Sigma tools for data-driven process improvement. Learners will gain hands-on experience in implementing quantitative and graphical methods such as histograms, Pareto charts, scatter plots, run charts, and control charts using tools like Microsoft Excel. The module also covers process mapping through flowcharts and introduces specialized Six Sigma software, enabling participants to analyze data effectively, visualize processes, and select the right tools to support quality improvement initiatives.