This is Course 1 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete later courses, please ensure you have completed this course before moving on. This course is here to introduce you to the key role of a Sales Development Representative at a tech company. We want you to develop a winning professional mindset powered by emotional literacy, strategic thinking, time management, and task prioritization. We’ll also focus on how you’ll be managing your physical, mental, emotional, and spiritual well-being in both your personal and professional life. Course 1 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. In this course you will learn to: - Confidently articulate the purpose and power of the SDR role in the tech industry - Effectively select strategies and tools for developing a winning professional mindset - Justify strategies for time management and prioritization that yield results in your personal and professional life - Compose plans for taking responsibility for your physical, mental, emotional, and spiritual well-being within personal and professional relationships To be successful in this course, you should have: - An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don’t need to be formal or refined) - Baseline computer literacy (you must be able to use a word processor, web search, and email) - Familiarity with social media, including LinkedIn - Ability and willingness to learn new technology tools - Motivation to grow personally and professionally - Hunger for feedback and coaching
I learned a lot in Course 1. Thank you so much Coursera, Sales Force and SV Academy for providing this course. It is motivational.
This course does a fantastic job setting the foundations for a successful career in the exciting world of tech sales.
The sample that you used in week 5: Peer-graded Assignment: Taking Responsibility for Disruptions to Your Plan does not allow me to edit it. Please fix this.
The course does not only teach you to be a top SDR but also the person you must become to be that.
I found this call very insightful and once you put in the work, you get more understanding.
The course has exposed me to the fact that, as a sales person, you must always remain open minded because there are constantly learning opportunities around you.
A very perfect way of coaching and grooming to achieve success in becoming a successful SDR
It was great knowledge but the process to get your certificate is more than frustrating
Being the tradisional seles to technology sales the journey was so good, It is a greater exprince.
In this course you acquire more than what is expected, you find colleagues and people willing to help and from this start teamwork, great experiences and learning
Great foundation,helpful basic skills to succeed in an every changing fast paced work enviornment.
Eye opening . Good for those willing to be coachable and check their ego at the door.
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Hi! This is one of best available courses for SDR. Thank you, Coursera Team! Please keep up the excellent work! Stay safe.
A very perfect way of coaching and grooming to achieve success in becoming a successful SDR
very hard to get in touch with professors. grading system is flawed
This course has been an eye opener and mind blowing
The Future is wonderful and bright
The quiz questions sometimes don't grade properly. Questions that are marked as correct will be counted as incorrect in grading process.
Peer-graded review is a joke
there is a issue with a quiz grading and no help to fix it is available. this is costing me time to complete my course.
There is no one to help if we need to ask anything
I must confess, in recent years I have struggled to go this far in any course that I started let alone completing one. As a father of 3 (the youngest is just 9months old) and an entrepreneur, I get overwhelmed. The layout and process of this course made it easy for me to push myself and commit to it. The fact that you thought growth mindset early in the course helped position me and my mindset and that became a driver for me. I enjoyed the course, the instructors are awesome and I am so glad. I know this is course 1 of 5, but I am feeling a sense of accomplishment; I believe it will serve as a motivating factor for me to continue and even do some other courses.
THANK YOU GUYS!
This was an amazing course. A lot of what I learned, I used in a previous job. However, in applying this information to an SDR Role broadens my way of thinking. I did a lot of self-reflection: Fueling a Growth Mindset, having grit, focusing on near wins, building self-confidence, understanding my working style and energy patterns, and finally habits of tactical strategy. I also learned the 80:20 rule. I actually wrote this on a whiteboard at my work, and told my colleagues about it. In the final week I learned more on being accountable and taking full responsibility. I highly recommend this course to anyone.
At first I struggled with application created for this course but after some time I got used and enjoyed it well. Another thing that interested me is that you combined video and notes and students are able to save notes on the app.The lectures were not fast so that those of us that English is not a mother language can understand better .Thank your the entire time to your support. And my special appreciation should go to madam Naomi, you are indeed a gifted lecture
I learned a lot in Course 1. Thank you so much Coursera, Sales Force and SV Academy for providing this course. It is motivational.
I found this call very insightful and once you put in the work, you get more understanding.
Best investment ever made to advance my career.
Great learning and really lays a good foundation and setting a good mindset necessary for success in tech sales, you know what they say about the battle being won or lost in the mind even before you begin.
The course was quite intense with a serious and hands-on assignments, so be ready to dedicate good amount of your time into this.
The team did a great job and I higly recommend this course.
Concerns:
It was very obvious that some of the instructors where reading from a screen. Please look into this and modify.
I filled a form for mentorship and never got a response and even email to the program manager was never responded. Some of us are into this program in the long run and would really appreciate some form of mentorship and network, so it will be nice if your team follow up with most of the benefits you promised.
In all, thank you for the great training.
Overall, I liked the course. It gives a good overview and a lot of useful tips, mostly high-level but still quite useful. The videos and articles referenced are also quite good and informative. I would say that the speaker videos are not that great. A few key problems: - They are not always properly introducing themselves so I don't get the value of knowing who they are, what challenges they faced, etc. This takes away value from seeing different people presenting material - Most speakers are clearly reading from the screen in front of them. It would be so much better if they actually learned the material and spoke about the topic from their own perspective
Content was thorough and applicable.
Not suitable for me. I wanted to learn how to use Sales force CRM tools
too long and waiting on grades to move on to the next course is silly.
Reating tha same lanaguage over and over