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Emory University

Consulting Approach to Problem Solving

This is the #3 course in the specialization on management consulting. Management consultants excel at solving difficult and complex business problems. How do they do this? Shouldn’t clients know more about their situation than external consultants? Consultants are trained to systematically break down problems into logical pieces, then aggressively pursue answers with data: • Think about the problem broadly; strategy, operations, people, technology • Define the problem clearly; articulate “what does success look like?” • Break the problem into “buckets” so it is easy to understand • Use hypotheses to “guess” your way to the potential answer(s) • Find and clean up messy data; convert the data into useful recommendations

Status: Performance Improvement
Status: Analytical Skills
BeginnerCourse6 hours

Featured reviews

SG

Reviewed May 29, 2026

This course is very beginner friendly and precise. It is very useful and helpful for a person starting his/her in the consulting domain.

KB

Reviewed Nov 27, 2023

I have lot to appreciate Mr. Kim, the whole course was simplified in way that anyone, who is unknown to the management consulting will change the approach towards it ! great learning and Thanks again

LA

Reviewed Dec 27, 2024

great courses for exploring the consulting field. it has a great information about the tools and techniques about consulting as well as clear language.

DA

Reviewed Nov 12, 2024

Excellent course. Extremely insightful seasoned with years of consulting experience, the professor makes the material practical and discusses the material with the "language" of the profession.

SS

Reviewed Feb 23, 2026

It would be more efficient and valuable courses if there is a channel that I, who is the student, could raise any questions may have from any session to John Kim, who is the course instructor.

JO

Reviewed Oct 10, 2024

Super relevant lectures. The pace is excellent and the material seems the right balance between theory and explanations. Kudos from Denmark!

RV

Reviewed Dec 17, 2023

Amazing Examples to Understand a practical approach to issues, Which is a much more learning focused approach instead of just teaching approach. Thanks Mr. John Kim

TR

Reviewed Sep 3, 2024

This course helped me map out a current consulting project plan. It also made me realize that a consulting career is perfect for me.

DH

Reviewed Jan 14, 2024

Goldilocks sort of course, just right length and amount of material as platform to next stage. really enjoyed the teacher also who added value to his written material and kept the interest levels up.

SM

Reviewed Sep 28, 2024

I loved this course as well. It was pretty (pretty) dense for me, however, I have managed to finish it and also learn something consulting-heavy.

D

Reviewed Apr 7, 2025

The instructor was very good in delivering the course. The hand gestures to help visual cues to learning were on point. I learned some presentation skills in addition to the course learning outcomes.

BA

Reviewed Oct 22, 2022

A​s a "red airplane" :) it is perfect to see how to get the benefit from the experiences that we had after many years. Clear messages for all kind of audiences, it was really nice to have.

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