Back to Negotiation, Mediation and Conflict Resolution

Negotiation, Mediation and Conflict Resolution

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.

Status: Communication Strategies
Status: Labor Relations
BeginnerSpecialization

Top reviews across Negotiation, Mediation and Conflict Resolution

KG

Reviewed Sep 28, 2020

The course was very fruitful. It help to make our actions during negotiation more structured. The lecturar has good speaking skills. Thank you for the course!

GR

Reviewed Dec 20, 2018

Amazing, good teachers easy to understand and with a lot of real life examples. I really enjoy it.

CM

Reviewed Apr 5, 2023

Very clear, each module follow on logically. All very comprehensive and good questions and assessments.

RS

Reviewed Apr 22, 2020

This was an engaging experience that enabled me to draw on all the concepts I learnt in the previous courses.

NS

Reviewed Jul 4, 2021

As a beginner this course is easy to understand the fundamentals of negotiation. The course also makes it easier to understand the different components that makes up negotiation that are very subtle.

MD

Reviewed Feb 13, 2020

Excellent professors and lectures, diversity of perspectives and pertinent content

MZ

Reviewed Aug 10, 2024

Great interactive Great information and examples yet a bit older and renewed

RR

Reviewed Sep 4, 2021

A good introductory course. A bit difficult to find partners for the capstone project.

JL

Reviewed Aug 15, 2020

The approach and methodology in the programme correspond with the wealth of information contained therein. This course is my best alternative dispute resolution experience so far.

FM

Reviewed Jun 22, 2018

This is a great introductory course for all the things you have to look out for as well as analyze in an international setting! I'm sure it will help me a lot in the future.

JJ

Reviewed Feb 7, 2026

I found this to be an enlightening course and several misunderstandings were cleared up form me regarding mediation and how it differs from other forms of problem-solving methods.

SI

Reviewed Jun 16, 2021

Additional inputs on other Conflict resolution mechanisms could be addressed in a brief manner

Learner reviews across Negotiation, Mediation and Conflict Resolution

Showing: 19 of 507

Ed
Course: Negotiation Fundamentals
2.0
Reviewed Apr 16, 2020Course: Negotiation Fundamentals
Chelsea
Course: Negotiation Fundamentals
1.0
Reviewed Jan 9, 2019Course: Negotiation Fundamentals
Mushtaq
Course: Negotiation Fundamentals
5.0
Reviewed Jan 29, 2021Course: Negotiation Fundamentals
Heather
Course: Negotiation Fundamentals
1.0
Reviewed Jul 21, 2020Course: Negotiation Fundamentals
Anna
Course: Negotiation Fundamentals
5.0
Reviewed Oct 12, 2018Course: Negotiation Fundamentals
Yaki
Course: Negotiation Fundamentals
1.0
Reviewed Nov 21, 2018Course: Negotiation Fundamentals
Natalia
Course: Negotiation Fundamentals
5.0
Reviewed May 25, 2017Course: Negotiation Fundamentals
Sabah
Course: Negotiation Fundamentals
5.0
Reviewed May 21, 2020Course: Negotiation Fundamentals
Brandon
Course: Negotiation Fundamentals
2.0
Reviewed Dec 29, 2018Course: Negotiation Fundamentals
Rengin
Course: Negotiation Fundamentals
5.0
Reviewed Aug 5, 2019Course: Negotiation Fundamentals
Nurfauzlyn
Course: Negotiation Fundamentals
5.0
Reviewed Jul 4, 2021Course: Negotiation Fundamentals
Ryan
Course: Negotiation Fundamentals
5.0
Reviewed Jan 29, 2021Course: Negotiation Fundamentals
Jessica
Course: Negotiation Fundamentals
2.0
Reviewed Apr 5, 2021Course: Negotiation Fundamentals
Roy
Course: Negotiation Fundamentals
1.0
Reviewed May 21, 2022Course: Negotiation Fundamentals
Sarah
Course: Negotiation Fundamentals
1.0
Reviewed Jun 12, 2020Course: Negotiation Fundamentals
Cristina
Course: Negotiation Fundamentals
5.0
Reviewed Jun 16, 2020Course: Negotiation Fundamentals
Cecilia
Course: Negotiation Fundamentals
5.0
Reviewed Mar 4, 2018Course: Negotiation Fundamentals
Vanessa
Course: Negotiation Fundamentals
5.0
Reviewed Sep 14, 2023Course: Negotiation Fundamentals
Gustavo
Course: Negotiation Fundamentals
5.0
Reviewed Feb 6, 2019Course: Negotiation Fundamentals