Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.

Emotional Intelligence

Gain insight into a topic and learn the fundamentals.
68 reviews
Beginner level
Recommended experience
6 hours to complete
Flexible schedule
Learn at your own pace
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Taught in English
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There are 5 modules in this course
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Showing 3 of 68
FP
Reviewed on Dec 5, 2025
The same pattern of assignments has tempted some students to fake their submissions. This is what I could find from the peer review.
RR
Reviewed on Jun 26, 2025
Great overview and introduction to the themes and techniques you can utilize to have better emotional intelligence in the workplace.
CC
Reviewed on Jul 30, 2024
This course will help in my professional development. Please feel free to sign up. You won’t regret it.
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